Author Topic: Avast goes disabled but not on every pc  (Read 2642 times)

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Avast goes disabled but not on every pc
« on: August 08, 2016, 10:37:50 AM »
Hi, i have a problem with Avast in the last month.

We have 20 pc with Avast Endpoint Protection Suite (without Server, only clients)

Everything was ok but lately i find some pc with Avast disabled

- S.O. is win 7
- little icon says "Avast! Antivirus: system is protected"
- i open user interface and the window is red
- i click on resolve all and it turns green
- i wait some seconds and it turns red again (i have to change menu to refresh it)

Last week i have formatted a pc and reinstalled ... fresh installation , same problem!

Today i got a look at pc ... one of them with correct status had updates to do .... updated it to 8.0.1607 and it started with the problem.

Any help appreciated!

Andrea
« Last Edit: August 08, 2016, 11:03:36 AM by B1ackteA »

Offline Asyn

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Re: Avast goes disabled but not on every pc
« Reply #1 on: August 08, 2016, 11:07:58 AM »
Contact business support: https://support.business.avast.com
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast goes disabled but not on every pc
« Reply #2 on: August 08, 2016, 11:41:03 AM »
I have open support ticket ... if i resolve i post here the solution.

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Re: Avast goes disabled but not on every pc
« Reply #3 on: August 08, 2016, 11:52:51 AM »
OK Andrea. Ciao.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0