Author Topic: Losing license detection/activation - All Shields disabled  (Read 3648 times)

0 Members and 1 Guest are viewing this topic.

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67249
Losing license detection/activation - All Shields disabled
« on: August 23, 2016, 01:14:03 PM »
Something is happening with the beta.
Lost license details, all shields disabled, return to "test period" state.
The best things in life are free.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 71784
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Losing license detection/activation - All Shields disabled
« Reply #1 on: August 23, 2016, 01:21:22 PM »
Hi Lisandro,

not sure what you mean, there's no beta, atm.
Or is that an internal beta just for the team..!?
Win 8.1 [x64] - Avast PremSec 21.8.6586.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.84
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67249
« Last Edit: August 23, 2016, 01:28:31 PM by Lisandro »
The best things in life are free.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 71784
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Win 8.1 [x64] - Avast PremSec 21.8.6586.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.84
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67249
Re: Losing license detection/activation - All Shields disabled
« Reply #4 on: August 23, 2016, 01:30:51 PM »
Hi Lisandro,

not sure what you mean, there's no beta, atm.
Or is that an internal beta just for the team..!?
No, I don't have an insider preview version.
I'm just an Avast user like any other else  8)

Not sure if this is "another" UI issue only.
The best things in life are free.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 71784
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Losing license detection/activation - All Shields disabled
« Reply #5 on: August 23, 2016, 01:33:22 PM »
12.3.2280 is a final version meanwhile, see: https://forum.avast.com/index.php?topic=189836.0
Win 8.1 [x64] - Avast PremSec 21.8.6586.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.84
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 85581
  • No support PMs thanks
Re: Losing license detection/activation - All Shields disabled
« Reply #6 on: August 23, 2016, 02:43:25 PM »
Something is happening with the beta.
Lost license details, all shields disabled, return to "test period" state.

I think that the confusion is because the UI shows Premier BETA at the top. All that the BETA means that you have used the beta before, so you are on the beta stream.

As and when a new Beta is released, you will be notified that a program update (Beta) is available or words to that effect. 

My only concerns are:
1.  that the Premier BETA branding can confuse users as to what version they have.
2.  recently, the program updates were set to automatic update, so the first you might know is if the program updates.

I have never thought it a good idea to have auto program updates, VPS updates, fine, but not program updates. So my settings are set to ASK when a program update is available.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.691) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67249
Re: Losing license detection/activation - All Shields disabled
« Reply #7 on: August 23, 2016, 04:07:13 PM »
Recently, the program updates were set to automatic update, so the first you might know is if the program updates.
Thanks. I have not noticed this movement.
And yes, I'm on automatic and beta stream.
The best things in life are free.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 85581
  • No support PMs thanks
Re: Losing license detection/activation - All Shields disabled
« Reply #8 on: August 23, 2016, 04:39:01 PM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.691) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security