Author Topic: Avast SecureLine has stopped working  (Read 4025 times)

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Offline John785

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Avast SecureLine has stopped working
« on: June 10, 2016, 09:16:37 PM »
Hi,

I've been running SecureLine with no problems for a few weeks (with a paid subscription). But now it has simply stopped working. If I tell it to connect it will go through the motions, then instanly disconnects without further explanation other than "Avast SecureLine session has ended." I'm not using a wifi connection, and my broadband is working fine (and fast) for all my other programs. The Windows 7 PC I'm using has had no new software installed recently.

Please could a moderator have a look at my SecureLine.log file and tell me what the problem is?

Offline Eddy

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Re: Avast SecureLine has stopped working
« Reply #1 on: June 10, 2016, 09:25:40 PM »
It is not possible to have a look at the log if you don't attach it to your post  ;)

Offline John785

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Re: Avast SecureLine has stopped working
« Reply #2 on: June 10, 2016, 09:45:08 PM »
Oops. Sorry.

Offline Davidek

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Re: Avast SecureLine has stopped working
« Reply #3 on: June 13, 2016, 01:34:58 PM »
Hello John,

Could you please send the entire log file.  This part is not clearly indicating what might be causing the error.

Many thanks,

Davidek

REDACTED

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Re: Avast SecureLine has stopped working
« Reply #4 on: August 03, 2016, 12:18:38 AM »
Hello John,

Could you please send the entire log file.  This part is not clearly indicating what might be causing the error.

Many thanks,

Davidek

Hi Mr Davidek

Could you please tell where to find the Secureline logs, so I can send them to you ?

I've got the same issues as Jacob69  with utorrent when VPN is on...

Thx for your help..

MrMojo

Offline Eddy

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Re: Avast SecureLine has stopped working
« Reply #5 on: August 03, 2016, 07:51:17 AM »
Search for secureline.txt