Author Topic: Unable to launch Rescue Disk shell (aswShell.exe)  (Read 5386 times)

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Offline h.maaskant

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Unable to launch Rescue Disk shell (aswShell.exe)
« on: August 14, 2016, 08:18:34 PM »
On my Windows 10 home (64 bit, US version) I can successfully create a rescue disk on USB.

Upon booting, the rescue disk boots as expected, but then fails with the error message:

"Unable to launch main avast! Rescue Disc shell, aswShell.exe!"

I tried both a Fat32 and an NTFS formatted USB stick that is 16 GByte large (ample, I would say).

Offline Eddy

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Re: Unable to launch Rescue Disk shell (aswShell.exe)
« Reply #1 on: August 14, 2016, 08:25:57 PM »
How exactly did you created the rescue disk ?
Did you select to create it directly or did you downloaded the ISO and used that ?

Offline HunterG

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Re: Unable to launch Rescue Disk shell (aswShell.exe)
« Reply #2 on: August 16, 2016, 02:58:18 AM »
So. I have this issue too. I try in my main machine and in other machine with the same result.

How exactly did you created the rescue disk ?
Did you select to create it directly or did you downloaded the ISO and used that ?

In my case, i create the Recue Disk with the Avast interface. I works well until the last mayor update.

Offline Irwanto

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Re: Unable to launch Rescue Disk shell (aswShell.exe)
« Reply #3 on: August 24, 2016, 09:19:19 AM »
i got this error to,,, i have pro version....
please fix it

Offline Asyn

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Re: Unable to launch Rescue Disk shell (aswShell.exe)
« Reply #4 on: August 24, 2016, 09:29:47 AM »
Win 8.1 [x64] - Avast Premier 17.7.2312.Beta#2 - CC 5.35 [OD] - MCS [OD] - EEK [OD] - FF ESR 52.3 [NS/uBO] - Thunderbird 52.3 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Christopher Souter

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Re: Unable to launch Rescue Disk shell (aswShell.exe)
« Reply #5 on: August 28, 2016, 01:02:59 PM »
Hello,

I have the same problem.

A file search on the CD finds no file named aswShell.exe.

I can't imagine how aswshell.exe can be expected to load if the file is missing from the disk.

I searched using an Administrator command prompt with the following result:

(Copied & Pasted from my Command Prompt window):

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\> Y:

Y:\> SET DIRCMD=/A/O:GNEDS/N/X/C/4/P

Y:\> DIR /S ASWSHELL.EXE
 Volume in drive Y is CD_ROM
 Volume Serial Number is 59B2-D2DA
File Not Found

Y:\> DIR /S *.EXE
 Volume in drive Y is CD_ROM
 Volume Serial Number is 59B2-D2DA

 Directory of Y:\BOOT

2012-07-25  19:40           976,384              MEMTEST.EXE
               1 File(s)        976,384 bytes

 Directory of Y:\RESCUE

2016-08-28  12:06         1,320,272              AVASTPE2.EXE
               1 File(s)      1,320,272 bytes

     Total Files Listed:
               2 File(s)      2,296,656 bytes
               0 Dir(s)               0 bytes free

Y:\> DIR /S *SHELL*
 Volume in drive Y is CD_ROM
 Volume Serial Number is 59B2-D2DA
File Not Found

Y:\>

I have now lodged a support ticket, and I'll let you know when I get any information.

Best regards to all
Christopher Souter
(Sydney, Australia)
Thanks and regards
Christopher E. Souter
(Sydney, Australia)

Offline Asyn

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Re: Unable to launch Rescue Disk shell (aswShell.exe)
« Reply #6 on: August 28, 2016, 01:07:27 PM »
I have now lodged a support ticket, and I'll let you know when I get any information.
Thanks, also see: https://forum.avast.com/index.php?topic=189688.0
Win 8.1 [x64] - Avast Premier 17.7.2312.Beta#2 - CC 5.35 [OD] - MCS [OD] - EEK [OD] - FF ESR 52.3 [NS/uBO] - Thunderbird 52.3 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Christopher Souter

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Re: Unable to launch Rescue Disk shell (aswShell.exe)
« Reply #7 on: September 06, 2016, 11:57:31 AM »
I had a reply to my support ticket, telling me that the developers know about this problem, and that it's expected to be fixed in the next version.

It was suggested to me as a workaround, to turn off Self Defence before attempting to make the CD, which I did, but the problem of the missing file, aswShell.exe, occurred again.

There is nothing more I can do, except wait for the next program update.
Thanks and regards
Christopher E. Souter
(Sydney, Australia)

Offline Eddy

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Re: Unable to launch Rescue Disk shell (aswShell.exe)
« Reply #8 on: September 06, 2016, 12:08:34 PM »
Thanks for letting us know.

Offline markyoung143

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Re: Unable to launch Rescue Disk shell (aswShell.exe)
« Reply #9 on: December 13, 2016, 04:20:29 PM »
I submitted ticket #460310 months ago. Yesterday I updated to Build 12.3.3154.23 and the problem is resolved on my system running XP SP3.