Avast Premier in CPU Resource For Idle Process

[Asyn]

I find no memory.dmp on my pc folder c:\windows\memory.dmp default file windows.
I found myself minidump.

Follow instructions: https://www.avast.com/faq.php?article=AVKB33#artTitle

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Asyn,
I already did, but this no response of avast support tool.
whether another solution for this asyn?

Regard,
Dominic

[Asyn]

Hi Dominic, as Petr joined the topic, wait for his advice.

Cheers,
Asyn

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Ok Asyn cheers, Help Petr_Matrix, I await solutions the best of the master.

Regard,
Dominic

[petr_matrix]

Hello Petr_Matrix,

I find no memory.dmp on my pc folder c:\windows\memory.dmp default file windows.
I found myself minidump.

Help Petr_Matrix give solution about this issue.

Hi dominic.tann,
just find avastsvc.exe process in task manager (page details) when eating cpu during idling, right click, choose create dump (it will tell you where it will be stored) and send it to me.

Thanks,
pm

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Hello Petr_Matrix,
Sorry I just had avenge, t premier
I send files avast dump..
I did not think it could send the file in this forum , because size 503MB too large.
If i can i get a e-mail address petr _ the matrix ?It later i send by e-mail.

Please help give a solution this problem.
Thankyou Petr_Matrix.

Regard,
Dominic

[petr_matrix]

Hi,
create an unique filename, upload it on ftp://ftp.avast.com/incoming/ and send me the file name please.

Thanks,
pm

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I think that again the problem is from "Cleanup". Disable "Cleanup" and see if the problem solved...

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Hello Petr_Matrix,
How create file using ftp avast ?There must be username and password?

Hello Angel,
Thankyou for his advice,But suggestion that can't solve this problem.

Regard,
Dominic

[petr_matrix]

Just open ftp://ftp.avast.com/ in your file explorer and copy the dump to the incoming folder.

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Hello Petr_Matrix,
Sorry i have changed , how to admit files and copy into ftp://ftp.avast.com/?
Whether to use filezilla to transfer such file?If using filezilla please give username and password.
Please assistance so i can solve this problem quickly
Regard,
Dominic

[Asyn]

No username and password needed.

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Hello Asyn,
Tankyou asyn, I was the process of file transfer.

Regard,
Dominic

[Asyn]

You're welcome.

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Hello Petr_Matrix,
I tranfer file avast dump was a failure.
Is there any other way to give file avast dump?

Regard,
Dominic