Problem with version 12.3.2280 / XP SP3
I recently submitted a Support Ticket to the Avast Team.
I successfully used AvastClear Uninstall Utility in Safe Mode and then installed Avast antivirus version 12.3.2280, as per their instructions.
But today I encountered a problem.
Wanted to carry out an installation so I held my mouse over the Avast tray icon and disabled all shields for 1 hour.
Security Center reacted immediately and warned me that Avast antivirus had been turned off.....
Normally a red cross appears in the Avast tray icon when I do this, but it didn't and when I held my mouse over it: "Your system is secured." incorrectly showed.
I right clicked on it to enable all shields but nothing happened / showed.
I clicked on the desktop shortcut to open the Avast antivirus program, it wouldn't open.
I turned the computer off, then received a "AvastTrayIcon is not responding" notice. So I clicked on 'End now'.
I restarted the computer, tried the same again (disabling then enabling all shields) but no different, I can't enable them after turning them off, the Avast program won't open?
The Avast tray icon still incorrectly shows: "Your system is secured."
1 hour has passed by, but Avast shields have not been automatically enabled, as they should have been?
Security Center shows my computer is at risk (unless I restart it).