Author Topic: Which computer is being auto-renewed?  (Read 1124 times)

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Offline jgundrey

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Which computer is being auto-renewed?
« on: August 18, 2016, 07:11:22 PM »
I get emails saying a certain Avast installation is about to be auto-renewed.  Then, the auto-renew happens.

But, I've installed Avast Internet Security on to so many computers that I don't know which computer's Avast install is being renewed.  I have 3 computers where I've installed individual versions that I'm being billed for.  And, I bought a "three-pack" of Avasts that is also being renewed.

At least 2 of these computers have been "decommissioned" and I don't know how to tell which auto-renews to cancel.

How do I match the auto-renewals with the individual installations?

Thanks.

Offline Pondus

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Re: Which computer is being auto-renewed?
« Reply #1 on: August 18, 2016, 08:12:44 PM »

Offline DavidR

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Re: Which computer is being auto-renewed?
« Reply #2 on: August 18, 2016, 08:17:33 PM »
I can't be of practical assistance as I use the avast free version, but.
Have you tried visiting your my.avast.com account ?

If you had these installations (devices) linked to your account it may be possible to see what devices remain and what licenses you have and any assignment to devices.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.3.2459 (build 21.3.6164.561) UI 1.0.609/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security