Hello,
I have been subscribed to avast! premier for a year now and have had almost no problems until recently.
A few weeks back I realised that neither my ethernet or wirless connection was working as it used too. I could gain no access to the internet; no matter what I tried the connection was 'unidentified' and 'limited' and would not connect to my sky router.
Originally, I thought this may have been due to router problems or a bad connection, or even a fault with the pc itself... until I restored my computer to find that the internet worked again perfectly!
However, upon re-installing avast! Premier on my device and rebooting, I saw that once again, the internet was not connecting. I have now removed avast and the internet is working fine. I have Windows 8.1 64bit and the pc is only 1 year old so i know now it MUST be avast! When i rang support they told me it was a PC fault so they were no help. I would like to continue using avast as i have recently renewed my subscription, so how can I get around this problem?
Thanks alot.