Yesterday, this happened for me. Bought a new licence - paid for, new key sent by email.
Entered the Renew License.
Use 'go fill', window saying need to renew license!. Entered licence key:get: "Failed. Response of the server: ERROR 316.License key already in use"
In email that provided the new key, this number given:
Do you need help with installation? Call us 0800 404 7326. We are happy to help you with any technical issue.
The number is unobtainable!
Spoke to 'Support' via Abvast Website, not much help. Raised a ticket: #585546
No response yet.
Got frustrated today, thought I must have done something wrong. Bought another renew licence key (£9.99). Same thing happened! Not pleased.
So what next?