Author Topic: Seriously.....  (Read 2823 times)

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Offline csprucefield

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Seriously.....
« on: August 27, 2016, 06:51:13 PM »
What makes you think that you have the right to discard all the contents of my clipboard on my device, WITHOUT ASKING, when I click a notice about "dangerous content on the clipboard", just because someone MAY HAVE access to it? Seriously, this is a major WTF!
I never gave you permission, neither do you ask, just just go ahead doing it....
I placed all the content there for a very good reason, and you just destroyed hours of work without even asking if it was ok to delete it!!!!
This, in my opinion, classifies AVAST as a threat to my data. What are you going to do about it!!?
I'm in my full right to ask, as you are the ones going about destroying data, just because you think it may be "risky". There were no content there, other than texts and screenshots, none dangerous,  yet,  you decide to wipe it all, even without asking. Just wipe it all....
I placed all the content there.
I consider this being a seriously malicious action from an application that Is supposed to protect our data, not randomly wipe it,  and this places you in the group of Malware.

What is your excuse for this, as I seriously struggle to find a single one that is justifiable?
I made a screen swipe and placed a screenshot in the clipboard,  and up comes this warning saying that there may be harmful content kn the clipboard, and you just go to destroy it all, without question. 

Same nonsense with the repeated alerts about "unsafe routers"..... I scanned the traffic from the device, and there .... is none. You say you scan for 30 seconds to deem it "safe", yet, you check nothing. Not a single packet leaves the device.  Not a single check is being performed, yet, you keep nagging me for junk notifications all the time. What is this? A joke?
This begs the question if you are doing any checks at all, really...
And this, especially as I had things come through, that I know for a fact being viruses and Malware,  yet not being picked up on, never mind all the false reports, including Avast screaming blue murder for my own code, that in fact does not contain any viruses or otherwise.

I'll certainly be looking at alternatives now , and so will the company that I am working for, as I am in a position to put recommendations or a ban on products to be used.

Look forward to hearing your excuse...
« Last Edit: August 27, 2016, 07:04:50 PM by csprucefield »

Offline Stephen184

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Re: Seriously.....
« Reply #1 on: October 22, 2016, 09:04:30 PM »
Could a moderator please respond to this person's concern? I would also be extremely upset, as some of the new phones do not let you backup on sd card. I have a few research papers stored and would not like to lose them. Along with certain pictures.

Offline Eddy

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Re: Seriously.....
« Reply #2 on: October 22, 2016, 09:21:34 PM »
There is not much to respond to as the OP didn't even tell what avast application he is talking about.

Besides, the clipboard is not meant to be used as permanent storage location for files.

If a phone doesn't allow to backup on a SD card...
- get a phone that does allow it
- use a tool for it
- backup online (best option)

Offline crt0415

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Re: BE WARNED ....
« Reply #3 on: October 22, 2016, 09:45:43 PM »
WOW,

THIS COMPANY SUCKS BIG TIME. THE CUSTOMER SUPPORT AND SO CALLED TRAINED STAFF ARE A JOKE AND I WISH I HAD NEVER GIVEN THEM DIME. THEY SCREWED UP MY BRAND NEW LAPTOP AND NOW WONT ANSWER MY CALLS OR RETURN THEM. THIS IS A PATHETIC, PITIFUL, USELESS, ABSURD, AND AN ABSOLUTELY DISMAL EXCUSE FOR A TECHNICAL COMPANY! BE WARNED AND DON’T DO BUSINESS WITH THEM. YOU WILL BE SORRY!!!!!!!

Offline Lisandro

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Re: Seriously.....
« Reply #4 on: October 22, 2016, 10:21:59 PM »
WOW,

THIS COMPANY SUCKS BIG TIME. THE CUSTOMER SUPPORT AND SO CALLED TRAINED STAFF ARE A JOKE AND I WISH I HAD NEVER GIVEN THEM DIME. THEY SCREWED UP MY BRAND NEW LAPTOP AND NOW WONT ANSWER MY CALLS OR RETURN THEM. THIS IS A PATHETIC, PITIFUL, USELESS, ABSURD, AND AN ABSOLUTELY DISMAL EXCUSE FOR A TECHNICAL COMPANY! BE WARNED AND DON’T DO BUSINESS WITH THEM. YOU WILL BE SORRY!!!!!!!
Well, if at least you have asked for help or give us more information, maybe we could go further and solve...
The best things in life are free.

Offline Eddy

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Re: Seriously.....
« Reply #5 on: October 22, 2016, 10:31:17 PM »
Did you even submitted a ticket ?
If so, post the ticket number here.

If you call avast directly, they sure answer your call.
And ofcourse they don't return a call as there is no answering machine where you can leave a message or something like that.