My ORDER ID

[REDACTED]

Hi,

I have recently bought a product from Avast and I want to get a refund for that. I have submitted a ticket with the number of #487830. However, I didn't receive any "order ID" for my purchase. The only number I have is a reference ID from Avast email and also an invoice. Can somebody please help me?

[lukas.hasik]

Hi shojaa45,
Your refund request is waiting in our request queue for 6 hours already. We'll get to at soon. We usually reply within 1-2 business days. There shouldn't be any issue with refund as we follow our 30days refund policy. OTOH, I'm wondering why you are giving up on our protection?

Lukas

[Eddy]

If you have a problem with the avast product, why not tell about it and try to solve it ?

[REDACTED]

Hi shojaa45,
Your refund request is waiting in our request queue for 6 hours already. We'll get to at soon. We usually reply within 1-2 business days. There shouldn't be any issue with refund as we follow our 30days refund policy. OTOH, I'm wondering why you are giving up on our protection?

Lukas

Hi Lukas,
Thank you for your reply. It's been many years (I can't count) that I and my family have been using Avast products. We had never returned any and we all are glad that we use Avast. In this case, we have bought it for a program but our program has been stopped. So, I have to return the item and I appreciate your help and services.

Narges

[REDACTED]

Hi shojaa45,
Your refund request is waiting in our request queue for 6 hours already. We'll get to at soon. We usually reply within 1-2 business days. There shouldn't be any issue with refund as we follow our 30days refund policy. OTOH, I'm wondering why you are giving up on our protection?

Lukas

Hey Lucas,
It's been more than 2 business day that I've been waiting for your response. Can you please check my ticket?

Best,
Narges

[Eddy]

Have some patience, it is being handled.

[REDACTED]

i need refund and i don't have my order ID

[Eddy]

https://www.avast.com/faq.php?article=AVKB24

[REDACTED]

I don't know why it is paid automatically.

And I don't have order ID also.

Actually, I was unaware of this pay, and I didn't answer any pay options.

Could you help me with the refund procedure?

[bob3160]

I don't know why it is paid automatically.

And I don't have order ID also.

Actually, I was unaware of this pay, and I didn't answer any pay options.

Could you help me with the refund procedure?

See if the following helps you
https://support.avast.com/support/tickets/new?form=2

[REDACTED]

I don't know why it is paid automatically.

And I don't have order ID also.

Actually, I was unaware of this pay, and I didn't answer any pay options.

Could you help me with the refund procedure?

[Asyn]

-> https://support.avast.com/article/24/ (Orders and Renewals)

[Dimi2021]

Hi, I bought an Avast product 4 days ago and I want to cancel it and ask a refund.
I haven't received though any invoice or order ID.
How can I receive my order ID?
I have checked thoroughly my email (inbox, spam etc) and no email.

[Asyn]

Hi, I bought an Avast product 4 days ago and I want to cancel it and ask a refund.
I haven't received though any invoice or order ID.
How can I receive my order ID?
I have checked thoroughly my email (inbox, spam etc) and no email.

-> https://support.avast.com/en-ww/article/Refund-request/ (Just enter/use 00000000 and explain it in your request.)

[Dimi2021]

-> https://support.avast.com/en-ww/article/Refund-request/ (Just enter/use 00000000 and explain it in your request.)
[/quote]

Thank you! I was able to submit a request!