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Author Topic: Avast 4.6.763 - where are inserted notes in OE e-mail?  (Read 4911 times)

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TCPconflicts

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Avast 4.6.763 - where are inserted notes in OE e-mail?
« on: February 01, 2006, 03:31:36 AM »
I have the boxes checked for both inbound and outbound mail, but recipients tell me they no longer see messages that the mail was checked by Avast AV, and I don't see them on inbound mail.  I even tested the outbound mail and didn't see any message inserted. 

Could it be that the program is no longer recognizing Outlook Express?

How is Avast with Thunderbird?
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Offline alanrf

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Re: Avast 4.6.763 - where are inserted notes in OE e-mail?
« Reply #1 on: February 01, 2006, 04:49:26 AM »
Avast does not recognize Outlook Express, neither does it recognize Thunderbird or Eudora or ... or ....

Avast recognizes email messages being sent on port 25 (SMTP) ... that's it plain and simple.

In the tests I conducted yesterday (using as it happens Thunderbird 1.5) with the current version of avast the appropriate X-Antivirus headers were included for both inbound and outbound messages and the "clean message" was inserted when the option was checked in the Internet Mail scanner.

However, you are not the only person reporting missing avast "clean messages". 

If you check the message headers in OE are you seeing the X-Antivirus headers in the message?
« Last Edit: February 01, 2006, 04:56:21 AM by alanrf »
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Offline alanrf

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Re: Avast 4.6.763 - where are inserted notes in OE e-mail?
« Reply #2 on: February 01, 2006, 05:08:44 AM »
Here is a message I just sent to myself using OE to send (and received in Thunderbird).

Quote
From - Tue Jan 31 19:57:50 2006
X-Account-Key: account15
X-UIDL: 8746_000_000_1573_637_0_7364_1285_3041191207
X-Mozilla-Status: 0001
X-Mozilla-Status2: 00000000
>From Alan yyyyyyy Tue Jan 31 19:51:28 2006
X-RocketMail: 00000001;R--------K------;8746
X-RocketUID: 0000007364
X-RocketMIF: 1138766144;2453;63c3fd3a9b2109b7f6f3c76b8846bb44
X-RocketYMUMID: AOonvs4AAM3dQ+AxQAkvp1srqIs
X-RocketSGL: type=INBOX_VIEWS_PROTECT;hasTIP=0;
X-Apparently-To: alanrfxxxxxxx.com via 206.190.39.234; Tue, 31 Jan 2006 19:55:44 -0800
X-RocketRCL: 1285;1;3041191207;1333
X-Rocket-Track: cat=UK; info=ip:NN<ip=216.148.227.152,policy=n-w0,n100,g0>;sv:UK<ip=66.218.86.219>;sg:UK<size=toosmall>
X-Originating-IP: [216.148.227.152]
Return-Path: <alanxxx@comcast.net>
Authentication-Results: mta353.mail.scd.yahoo.com
  from=comcast.net; domainkeys=neutral (no sig)
Received: from 216.148.227.152  (EHLO rwcrmhc12.comcast.net) (216.148.227.152)
  by mta353.mail.scd.yahoo.com with SMTP; Tue, 31 Jan 2006 19:55:44 -0800
Received: from zzzzzzzz (c-xx-xx-xx-xx.hsd1.ca.comcast.net[xx.xx.xx.xx])
          by comcast.net (rwcrmhc12) with SMTP
          id <20060201035130m1200k5nsfe>; Wed, 1 Feb 2006 03:51:30 +0000
Message-ID: <000c01c626e2$c8760540$6401a8c0@dellhome>
From: "Alan yyyyyyy" <alanxxx@comcast.net>
To: <alanrfxxxxxxx.com>
Subject: check avast
Date: Tue, 31 Jan 2006 19:51:28 -0800
MIME-Version: 1.0
Content-Type: multipart/alternative;
   boundary="----=_NextPart_000_0009_01C6269F.B9FEB1D0"
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2900.2670
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2670
X-Antivirus: avast! (VPS 0605-2, 01/31/2006), Outbound message
X-Antivirus-Status: Clean
Content-Length: 637
X-Antivirus: avast! (VPS 0605-2, 01/31/2006), Inbound message
X-Antivirus-Status: Clean

This is a multi-part message in MIME format.

------=_NextPart_000_0009_01C6269F.B9FEB1D0
Content-Type: text/plain;
   charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

check avast


---
avast! Antivirus: Outbound message clean.
Virus Database (VPS): 0605-2, 01/31/2006
Tested on: 01/31/2006 19:51:29
avast! - copyright (c) 1988-2005 ALWIL Software.
http://www.avast.com



------=_NextPart_000_0009_01C6269F.B9FEB1D0
Content-Type: text/html;
   charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1">
<META content=3D"MSHTML 6.00.2900.2802" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>

<BODY bgColor=3D#fffae6>
<DIV><FONT face=3DArial size=3D2>check avast</FONT></DIV>

<BR><BR>
<TABLE width=3D400><HR>
<P style=3D"FONT: 9pt/11pt verdana"><a href=3D"http://www.avast.com">avast!=
 Antivirus</a>: Outbound message clean.
<P style=3D"FONT: 8pt/11pt verdana">Virus Database (VPS): 0605-2, 01/31/200=
6<BR>Tested on: 01/31/2006 19:51:29<BR><FONT color=3Dgray>avast! - copyrigh=
t (c) 1988-2005 ALWIL Software.</FONT></P>

<TBODY></TBODY></TABLE>
<BR>

</BODY></HTML>

------=_NextPart_000_0009_01C6269F.B9FEB1D0--

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Offline DavidR

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Re: Avast 4.6.763 - where are inserted notes in OE e-mail?
« Reply #3 on: February 01, 2006, 04:57:55 PM »
I just sent an email to another of my email accounts using OE and the clean notes were displayed at the bottom of the email as normal. I only place notes in SMTP email not receipt POP3 though.

I have now checked it using insert clean notes in received email and that too is working.
« Last Edit: February 01, 2006, 04:59:49 PM by DavidR »
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TCPconflicts

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Re: Avast 4.6.763 - where are inserted notes in OE e-mail?
« Reply #4 on: February 01, 2006, 06:23:32 PM »
Thanks for replying.  I just checked my  Outlook Express e-mail message details and the last time this tag was attached was on August 20, 2005:

X-Antivirus: avast! (VPS 0533-5, 08/20/2005), Inbound message
X-Antivirus-Status: Clean

Three items that could be the problem are:

1) My Avast scanner icon in the bottom part of the screen shows that 3 providers are running (Script Blocking, Network Shield and Standard Shield).   Though my Internet Mail shield is active, it's not showing as "running" with the other three and not appearing in the "pause" option, although it does appear in the "stop" option and the run time counter is active.



2) Could it have anything to do with running Zone Alarm's e-mail safe?
Zone Alarm's AV monitoring doesn't detect Avast either.   

3) I've also noticed that in the Avast setup that I can't send SMTP alert using the test feature.

I also have MS Anti-Spyware running with its security agents enabled.
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TCPconflicts

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Re: Avast 4.6.763 - where are inserted notes in OE e-mail?
« Reply #5 on: February 01, 2006, 09:49:10 PM »
Just uninstalled Avast and used Regseeker to clean up all references to Avast.
Then reinstalled and Avast is now recognizing Outlook Express and inserting the inbound and outbound clean messages.

What I did notice after the reinstall is that (unlike before) Zone Alarm was asking me if the Avast mail scanner (ashMaiSv.exe) can access the internet whereas before the reinstall it didn't.  Either the file was corrupt or Zone Alarm was blocking it.
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