Author Topic: Always detects virus in all email  (Read 1906 times)

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psychojs

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Always detects virus in all email
« on: February 01, 2006, 08:59:09 AM »
I talked a friend into trying Avast a couple months ago.  He is using 4.6 Home and generally everything is fine with one exception.  Avast always detects a virus when opening email (through Outlook) from certain email addresses.  Every email his mom, his uncle and I send him, triggers the avast alarm.  I know my emails are clean.  This never happens if the email is from his brother.  His mom and I use MSN and his uncle uses Comcast.  Not sure about those whose emails don't trigger the alarm.

I get mail from Comcast and MSN all the time and it doesn't trigger my alarm, ( even mail I send myself) so I don't think it is Msn or Comcast mail causing the issue. 

Any ideas how to correct this problem.

Offline alanrf

  • Avast Evangelist
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Re: Always detects virus in all email
« Reply #1 on: February 01, 2006, 09:11:31 AM »
Can we get more details of the alarm triggered please?

CharleyO

  • Guest
Re: Always detects virus in all email
« Reply #2 on: February 01, 2006, 05:24:07 PM »
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Yes, a screen shot of the alarm or the complete text message of the alarm would be very helpful.    :)


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