Avast community forum
Home
Help
Search
Login
Register
Avast WEBforum
»
Consumer Products
»
Avast SecureLine VPN
(Moderators:
krahulik
,
Mike (Privacy team)
) »
installation trouble
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: installation trouble (Read 3672 times)
0 Members and 1 Guest are viewing this topic.
REDACTED
Guest
installation trouble
«
on:
September 09, 2016, 12:37:59 AM »
i'm trying to install the secureline trial on a pc running windows 10. i ran the installer normally and it failed and again as an administrator.
i get this:
CreateProcess failed; code 14001.
The application has failed to start because its side-by-side
configureation is incorrect. Please see the application event log or use
the command-line sxstrace.exe tool for more detail.
Logged
Eddy
Avast Evangelist
Maybe Bot
Posts: 31079
Watching (over?) you
Re: installation trouble
«
Reply #1 on:
September 09, 2016, 08:58:06 AM »
Please
attach
the log file to your next post.
side-by-side often means there is a conflict with similar installed software.
Logged
Online scanners (URL/File/Java/others)
-
INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
REDACTED
Guest
Re: installation trouble
«
Reply #2 on:
September 09, 2016, 08:57:47 PM »
it installed when i got home so it may have been something on my work network.
Logged
HK
Avast team
Full Member
Posts: 133
Re: installation trouble
«
Reply #3 on:
September 13, 2016, 04:49:37 PM »
Hi roicead,
sorry about the issue you ahve with installing SecureLine.
Are you talking about standalone product?
Do you have Avast antivirus installed on your computer while trying to install SecureLine?
Regards,
HK
Logged
Print
Pages: [
1
]
Go Up
« previous
next »
Avast WEBforum
»
Consumer Products
»
Avast SecureLine VPN
(Moderators:
krahulik
,
Mike (Privacy team)
) »
installation trouble