Author Topic: Installed Avast Free but the security browser extension did not get installed  (Read 3736 times)

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  • Guest
Hi,

I installed the latest Avast Free Antivirus and there appeared to be no issues while installing it, however, the security browser extension did not get installed

If I look at the Components under Settings, the extension appears to be installed but Chrome isn't detecting it for some reason. I don't see those trust indicators next to the URLs in the search results

Here's what I've tried till now

1. I uninstalled the "Security Browser Extension" component and then, restarted the system as recommended by Avast.

2. Next, I opened Avast, went to its Settings, installed the component back, opened Chrome, but still the extension did't get detected

3. I've reset Chrome and even reinstalled it but to no avail. I am using the latest 64 bit version of Chrome by the way

4. I've also uninstalled Avast completely and reinstalled it later but the issue still exists


Just in case if you need to know about my system, I have Windows 10 Pro 64 bit with the anniversary update and the latest build as you can see in one of the attached screenshots

It's a new system with no issues. I've also run sfc /scannow and there were no violations, there are no other antimalware  installed either

There are no issues with my primary hard drive where Avast is installed, just in case anyone's wondering. I've run chkdsk /r and other diagnostic tests and they've all been successful

I just have 3 startup items of which just Avast is enabled. I've attached a screenshot that shows all the startup items

Please let me know if this is a known issue or not




« Last Edit: September 14, 2016, 07:02:46 PM by partha_user »

Offline Para-Noid

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Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

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  • Guest
I thought someone would give me this advice. I appreciate it but I don't want a workaround to the problem.

I already knew about the standalone extension. I just want to know if this is a known issue or not. Thanks.

Offline bob3160

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    • bob3160 Protecting Yourself, Your Computer and, Your Identity

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204
If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

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  • Guest

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204
If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
I've tried both and the issue is still there

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48566
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet