Author Topic: Where to find information on files unable to scan?  (Read 8436 times)

0 Members and 1 Guest are viewing this topic.

Offline mill_A

  • Newbie
  • *
  • Posts: 1
Where to find information on files unable to scan?
« on: September 22, 2016, 11:22:24 PM »
I'd like to see which files the software was unable to scan and why.  Is there more information about this?  There is nothing on the report except the number of files unable to scan

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31343
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Where to find information on files unable to scan?
« Reply #1 on: September 23, 2016, 12:01:03 AM »
What is in the log file depends on the settings you have.
Verbose will show put (about?) everything in the log file.

https://blog.avast.com/2014/02/28/how-do-i-handle-files-that-avast-cant-scan/

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 84131
  • No support PMs thanks
Re: Where to find information on files unable to scan?
« Reply #2 on: September 23, 2016, 12:44:06 AM »
I'd like to see which files the software was unable to scan and why.  Is there more information about this?  There is nothing on the report except the number of files unable to scan

Are you not seeing the scan details directly after you run the scan ?

You may need to scroll to the right (or expand the column width) of that scan information to see the reason given for being unable to scan.

Using the verbose (check every option) setting for your log/report file will result in a massive log file, just check/add the Skipped Items.
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.9.2437 (build 20.9.5758.0) UI-1.0.579/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 36808