Clients in danger but updated

[Desperados]

hi to all
I've 14 clients that AfB views as "in danger" because they are not synchronized since more than 30 days
but if I go to the client, Avast is online, updated and working
I don't want to reinstall 14 (!) clients, I've no time for this type of activity
why AfB can't see that they are ok? can I "force" synchronization?

[Desperados]

none with same problem? I've 14 client with this problem out of 70, I'll try to reinstall a couple of them to see what happens, but it's only a my problem?

[Asyn]

Contact business support: https://support.business.avast.com

[Desperados]

Contact business support: https://support.business.avast.com

they say to me to reinstall, but I've no time to reinstall 14 clients that works, if there is a problem with syncronization I think it's a problem of avast, not mine / my network (clients are in different networks)

[Manley]

Have you tried to create a task for those 14 clients with a "Update Program" and see if they can sync and verify?

[Desperados]

Have you tried to create a task for those 14 clients with a "Update Program" and see if they can sync and verify?

yes, I've 2 or more tasks for the same client, they are "assigned" and nothing changes after more than a week