Author Topic: Helper Tool  (Read 4183 times)

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cbell.617@gmail.com

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Helper Tool
« on: September 23, 2016, 05:48:30 PM »
Hi,

Avast has identified two infections on my computer and I have them isolated in the virus chest. When trying to delete them I get a prompt stating that Avast needs to install a helper tool and I'm asked to enter my Mac password. I just want to confirm that this is normal for Avast to be requesting this.



Thanks,
Chris
« Last Edit: September 23, 2016, 06:35:14 PM by cbell.617 »

Offline Secondmineboy

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Re: Helper Tool
« Reply #1 on: September 25, 2016, 03:03:39 PM »
This is normal for Avast, when i tried to enable and disable shields in a OSX VM it requested a password too for a helper tool being installed.
Windows 10 1909, 4 GB DDR3 RAM, 500 GB 5400 RPM HDD, 1366 by 768 LCD Screen, Intel Core i3 5010U Dual Core, Intel HD Graphics 5500
HUAWEI P30 Pro. Android 10

Offline tumic

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Re: Helper Tool
« Reply #2 on: September 26, 2016, 11:21:47 AM »
Yes, this is the standard permissions elevation dialogue in Avast. I admit, that the text is a little bit confusing, but there is not much we can do about it as the text is defined by the OS.

cbell.617@gmail.com

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Re: Helper Tool
« Reply #3 on: September 27, 2016, 04:32:02 PM »
Thank you both!