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Author Topic: Win10 bluescreen when starting some programs in Avast Sandbox  (Read 2983 times)

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Offline frank.zimmer

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Win10 bluescreen when starting some programs in Avast Sandbox
« on: September 28, 2016, 07:36:03 AM »
Hi,

when im trying to start for instance Firefox or Notepad++ inside the Avast Sandbox i got every time after closing the program a Win10 bluescreen.

Any Ideas why, cause this has already worked, don't remember exactly, maybe before the Win10 upgrade this summer.

Frank
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Offline Asyn

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Re: Win10 bluescreen when starting some programs in Avast Sandbox
« Reply #1 on: September 28, 2016, 07:44:55 AM »
- Which Avast..? (Pro/IS/Premier)
- Which version..?
- Other security related software installed..?
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline frank.zimmer

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Re: Win10 bluescreen when starting some programs in Avast Sandbox
« Reply #2 on: September 28, 2016, 07:47:58 AM »
Avast Pro
Version 12.3.2280

No other security tools installed
Win10 Home, german, all patches and updates installed.
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Offline Asyn

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Re: Win10 bluescreen when starting some programs in Avast Sandbox
« Reply #3 on: September 28, 2016, 07:49:40 AM »
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline frank.zimmer

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Re: Win10 bluescreen when starting some programs in Avast Sandbox
« Reply #4 on: September 28, 2016, 08:07:57 AM »
Done as requested.

Support file uploaded
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Offline Asyn

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Re: Win10 bluescreen when starting some programs in Avast Sandbox
« Reply #5 on: September 28, 2016, 09:09:31 AM »
Good job, now it's up to the devs...
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline pk

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Re: Win10 bluescreen when starting some programs in Avast Sandbox
« Reply #6 on: September 28, 2016, 01:33:07 PM »
frank.zimmer, can you please send me your latest minidump files from \windows\minidump folder? (kurtin@avast.com) I couldn't simulate your problem on win10 x86/x64, thanks.
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Offline frank.zimmer

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Re: Win10 bluescreen when starting some programs in Avast Sandbox
« Reply #7 on: September 28, 2016, 02:21:19 PM »
just send three minudumps via mail
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