Microsoft Forza Horizon 3 on PC crashing due to Avast?

[Warmbrak]

Good day,

I am an Avast IS user and purchased and downloaded Forza Horizon 3 on my PC. Starting the game it crashes at the end of one of the intro movies. I had a look around on various forums for fixes, and the predominant solution that fixed it for many users was to uninstall Avast antivirus. I am reluctant to uninstall Avast to test if this works on my system. I tried adding an exclusion for the game folder and running in silent mode, but it made to change.

Any ideas on what might be causing this?

Here is a link form the Forza forums below:
http://forums.forzamotorsport.net/turn10_postst70084_Crashing-on-playground-games-logo--no-error-messages--no-crash-logs.aspx?=

[REDACTED]

This also happened to me.

Can confirm Uninstalling Avast fixes this issue

[Eddy]

What OS/SP ?
What exact version of avast ?
Does it make a difference if you disable the shields (do it one at a time) ?

[Warmbrak]

Windows 10 Pro 64-bit, Avast Internet Security 12.3.2280. I tried disabling the shield for 10 minutes (6 shields disabled), ran Forza and it still crashes after the first title video. Not really familiar with the number of shields and what they do.

[Eddy]

I suggest to contact avast and have them take a look at the problem > https://support.avast.com

[Warmbrak]

Thanks Eddy, I have submitted a ticket.

[bob3160]

Reported to Avast.

[REDACTED]

same issue here, have to unistall for it to work, disabling wont fix it

[Eddy]

kezzaman1986,

please mention you OS/SP version.
It can be the problem is only with a certain OS/SP or even hardware.

[Milos]

Hello,
we are working on resolving the issue, but we are not able to reproduce the issue. Can you, please post your HW configuration, especially graphic card? We observed this with NVIDIA card and update of the driver fixed this.
We also saw that some wokraround with modifiing avast5.ini can help: http://forums.forzamotorsport.net/turn10_postst70863_I-think-I-found-a-fix-for-the-Avast-startup-crash--without-uninstalling-Avast.aspx

Milos

[Eddy]

In case someone needs it > http://www.cpuid.com/softwares/cpu-z.html
It is a little tool that detects the hardware and has the option to create a report file.

[RejZoR]

Forza is a broken mess even as it is. Wouldn't be surprised if it's causing random problems by itself...

[Warmbrak]

Hello,
we are working on resolving the issue, but we are not able to reproduce the issue. Can you, please post your HW configuration, especially graphic card? We observed this with NVIDIA card and update of the driver fixed this.
We also saw that some wokraround with modifiing avast5.ini can help: http://forums.forzamotorsport.net/turn10_postst70863_I-think-I-found-a-fix-for-the-Avast-startup-crash--without-uninstalling-Avast.aspx

Milos

Hi Milos, thank you very much! I can confirm that this workaround regarding virtualization did fix the problem for me, and that Forza Horizon 3 is running without any issues with Avast activated in the background.

[REDACTED]

Having the same problem, workaround didn't work for me.

Uninstalled avast and now it runs (attached my dxdiag)

Bit annoying when you pay for avast and can't use it


thanks

[Eddy]

Install the latest drivers and see if it makes a difference.
http://www.nvidia.com/download/driverResults.aspx/107564/en-us