Author Topic: Safezone Browser Stuck at 1.51.2220.53  (Read 4163 times)

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Offline Patrick2

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Safezone Browser Stuck at 1.51.2220.53
« on: September 28, 2016, 09:06:18 PM »
Hi All

Despite a Sticky Topic showing a newer little bit version out at top, can't get the darn thing to update, when it checks for updates, states error has occurred and then doesn't update,  decided to use Safezone as my 3rd browser after clean install of Windows 10 Pro 64bit, as wanna make sure files stay cleaner than previously when I was just using Microsoft Edge and Internet Explorer.

Windows 10 Pro 64bit 1909 18363.476, Intel I7 7700 Nvidia Geforce 1050 16gb DDR4, WD 250GBSSD, 1tb Storage, Avast Free 19.8.2393
HP Omen Laptop Intel I7 7700HQ, 8gb Of Ram Windows 10 Home x64 1909 18363.476 128GB SSD, 1tb Storage, Avast Free 19.8.2393

Offline Eddy

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Re: Safezone Browser Stuck at 1.51.2220.53
« Reply #1 on: September 28, 2016, 09:57:33 PM »
Perform a repair of avast.
If that doesn't solve things, perform a clean installation of avast.

Offline Patrick2

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Re: Safezone Browser Stuck at 1.51.2220.53
« Reply #2 on: September 29, 2016, 05:33:15 AM »
Thank you, will do, and if need be, do the clean install if repair is not successful, will get that done as soon as possible
Windows 10 Pro 64bit 1909 18363.476, Intel I7 7700 Nvidia Geforce 1050 16gb DDR4, WD 250GBSSD, 1tb Storage, Avast Free 19.8.2393
HP Omen Laptop Intel I7 7700HQ, 8gb Of Ram Windows 10 Home x64 1909 18363.476 128GB SSD, 1tb Storage, Avast Free 19.8.2393

Offline Eddy

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Re: Safezone Browser Stuck at 1.51.2220.53
« Reply #3 on: September 29, 2016, 08:33:05 AM »
Take your time, there is no need to rush things and screw up ;)
Let us know if things have been solved or not.

Offline Patrick2

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Re: Safezone Browser Stuck at 1.51.2220.53
« Reply #4 on: September 29, 2016, 03:37:25 PM »
Ok First tried Avast Repair--No dice in Safezone updating correctly after reboot with that,  then did full removal of Avast Free, including ccleaner registry cleaning, temp folder cleaning, restarted, reinstalled, restarted again,  Autoupdater task ran a few minutes, opened Safezone still 1.51.2220.53, had next to it, Checking for updates, then displayed Error occurred.

I could just Remove Safezone Component, and just live with Microsoft Edge and Internet Explorer 11 if comes down to it




Windows 10 Pro 64bit 1909 18363.476, Intel I7 7700 Nvidia Geforce 1050 16gb DDR4, WD 250GBSSD, 1tb Storage, Avast Free 19.8.2393
HP Omen Laptop Intel I7 7700HQ, 8gb Of Ram Windows 10 Home x64 1909 18363.476 128GB SSD, 1tb Storage, Avast Free 19.8.2393

Offline ondrejz

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Re: Safezone Browser Stuck at 1.51.2220.53
« Reply #5 on: November 03, 2016, 05:15:24 PM »
Hi,

the .62 version should be delivered to you via browser update. If you repair Avast, it will not help..

Please open browser and go to about page. Does it say something like "downloading a new version" or "new version is available"?

If not, it could be problem in update config file. Please restart your PC, let it run for 5 minutes and then attach your config.def file here.. It is in Avast program files.

Thank you

Offline Patrick2

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Re: Safezone Browser Stuck at 1.51.2220.53
« Reply #6 on: November 03, 2016, 05:16:43 PM »
Ok i'd have to reinstall Safezone browser part, as I removed that part when it said "error occurred while updating or something to that affect long ago"  using 12.3.2280 on my Windows 10 Pro Desktop, clean installed back in September

Windows 10 Pro 64bit 1909 18363.476, Intel I7 7700 Nvidia Geforce 1050 16gb DDR4, WD 250GBSSD, 1tb Storage, Avast Free 19.8.2393
HP Omen Laptop Intel I7 7700HQ, 8gb Of Ram Windows 10 Home x64 1909 18363.476 128GB SSD, 1tb Storage, Avast Free 19.8.2393

Offline ondrejz

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Re: Safezone Browser Stuck at 1.51.2220.53
« Reply #7 on: November 09, 2016, 10:05:09 AM »
Please attach config.def file Thanks