« previous next »
Pages: [1]   Go Down

Author Topic: To many activations.  (Read 4731 times)

0 Members and 1 Guest are viewing this topic.

Offline Andreas75

  • Newbie
  • *
  • Posts: 2
To many activations.
« on: June 22, 2016, 11:18:27 PM »
Hi there i got several avast licence and one of them is CleanUp. I do change my hardware a lot nad now avast tels me about to many activations. Unfortunately i do only have an activation code but no licence file to download.
Where can i deactivate the old clean up installations?

Cheers Andreas
Logged

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31094
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: To many activations.
« Reply #1 on: June 22, 2016, 11:21:32 PM »
You can only use the activity code a few time.
Use the license file instead.
You can get it through your account.
https://my.avast.com
Logged

Offline Andreas75

  • Newbie
  • *
  • Posts: 2
Re: To many activations.
« Reply #2 on: June 22, 2016, 11:55:22 PM »
As i wrote before there is only the possibility of a code.. no licence file i can download..
Logged

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76051
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: To many activations.
« Reply #3 on: June 23, 2016, 07:06:13 AM »
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Endt

  • Avast team
  • Full Member
  • *
  • Posts: 141
Re: To many activations.
« Reply #4 on: June 28, 2016, 11:08:26 AM »
Hi Andreas75,

I have deleted your device history, so your AC should work again.
If any problem occurs, feel free to contact me.

Cheers,
B.
Logged

Offline marc_mib

  • Newbie
  • *
  • Posts: 14
Re: To many activations.
« Reply #5 on: July 10, 2016, 11:23:01 AM »
can you deleted my device history, so my AC can work again it seems that I have the same problem and I did  contact Avast Support! ( Ticket ID: [#404932] ) 2 days ago why are they vary slow to fix a simple problem
Logged

Offline Endt

  • Avast team
  • Full Member
  • *
  • Posts: 141
Re: To many activations.
« Reply #6 on: July 11, 2016, 12:58:37 PM »
Hello marc_mib,

your device history was purged as well. Sorry about the delay.

Have a nice day,
B.
Logged

REDACTED

  • Guest
Re: To many activations.
« Reply #7 on: September 08, 2016, 04:15:39 AM »
I got the same problem so I cancel my auto renewal till it is fix
Logged

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31094
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: To many activations.
« Reply #8 on: September 08, 2016, 08:41:00 AM »
There is nothing to  fix since nothing is broken.

If you want a reset of the amount of activations, contact avast and ask them to do so.
https://support.avast.com

You can enable/disable the auto-renewal yourself.
https://www.avast.com/faq.php?article=AVKB126
Logged
Pages: [1]   Go Up
« previous next »