Hi everyone I have tried cancelling my auto renewal using both the preferred and alternative methods oulined on this page
https://www.avast.com/faq.php?article=AVKB126Using the preferred method does not work with the order id and password avast has emailed me, it just keeps telling me "Order Search Results
Invalid information "
When I try the alternative method the "cancel automatic renewal" link does not exist under the "activation code" and "download license" buttons like it is supposed to.
Here is a screenshot showing the nonexistent cancel link
Could some one from Avast please help me, I shouldnt have to cancel my credit card just to stop autorenewal