Author Topic: (Solved)Avast Free Full Scan Hangs After 10 Files on winlogon.exe  (Read 6439 times)

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Offline pbmac

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Re: Avast Free Full Scan Hangs After 10 Files on winlogon.exe
« Reply #15 on: October 14, 2016, 05:26:15 PM »
I removed both Skypes and the ooVoo.
Ran a full scan on the Admin account and it ran fine.
While uninstalling ooVoo it a box came up thanking me for installing some kind of tool bar, plus there were boxes with IE and Chrome references in regards to settings. The network switch was off so I wasn't ( always disconnect when doing this sort of stuff ) connected to the internet. Not sure if this info is meaningful to you or not. Rebooted the machine and no sign of Skype or ooVoo.
If there's still more work to do these following questions can wait:
- The sleep settings have changed. Usually I just move the mouse and the desktop comes up, now I have to hit the power button once and   click on the account. Any significance here? Not a big deal to me.
-The Avast scan history only goes back to 10/8 when this problem first started, is this normal after the fix?
-Is there any cleanup post fix that needs to be done?
-Should I always run my AV scans from the Admin account? Or does running the program on the Limited User account "as an Administrator" function the same way?
-In scan history for the full scan that ran last night there are a bunch of files that could not be scanned. They all seem to have the words; archived and password protected in them, any worries about these?
Thank you again for your time.

Offline dbrisendine

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Re: Avast Free Full Scan Hangs After 10 Files on winlogon.exe
« Reply #16 on: October 15, 2016, 05:45:47 AM »
Running a program under the "Run as Administrator" seems to fine and in some cases better.  The password archives are not a concern; the malware in them (if there is any) can not do anything in a archived state and once out in the open, Avast will immediately pick them up.

As long as Avast is back to running and scanning then you should be good to go.  We will clean our tools and you are on your way...


Clean up of Malware Removal Tools
Now that we are through using these tools, let's clean them off your system so that should you ever need to have malware removed again (we hope not) fresh, updated copies will be downloaded.

  • Download Delfix from here to your desktop and double click it to start the program
  • Ensure Remove disinfection tools is ticked
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  • Activate UAC
  • Create registry backup
  • Purge system restore
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  • The program will run for a few moments and then notepad will open with a log. Note: Please save this log first before rebooting your system (if asked to); DelFix does not save the log as it is trying to remove all traces of our work on your system.  Please attach the log in your next reply.
You can delete any log files left on your desktop as these are no longer needed.
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Offline pbmac

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Re: Avast Free Full Scan Hangs After 10 Files on winlogon.exe
« Reply #17 on: October 15, 2016, 08:06:05 PM »
Here's the Delfix text file.
After it finished, many links and icons were removed from the Desktop.
I downloaded and ran Delfix from the Limited User account/Desktop, it asked for the Admin password to run.
The Limited User account background is there, but the icons match what are on the Admin Account's Desktop.
Should I just do a restart?
Thanks
Edit:
I restarted the machine and the Alex(Limited User) account looks fine now with all shortcuts and files on the Desktop, however, FRST, Aswmbr and Delfix are still there. I logged off that account and checked the Admin account, and FRST ( only one ever ran from there ) is gone. Is this something to do with running Delfix from the Limited User account "as Administrator"? The Delfix really took a long time on "cleaning restore points", not sure if that's meaningful to you.
Thanks.
« Last Edit: October 16, 2016, 03:53:27 PM by pbmac »

Offline dbrisendine

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Re: Avast Free Full Scan Hangs After 10 Files on winlogon.exe
« Reply #18 on: October 17, 2016, 09:40:02 AM »
Delete the tools left on the desktops please; they are no longer needed.  As to the restore point deletion taking a long time, you had a lot of restore points removed and DelFix (I believe) removes them one at a time.  The idea is to remove what could possibly have malware stored in it and to leave you with a good starting point (a base, so to speak) to go forward with.

Run your scans from each account when you can but use the "Run as Administrator" regardless of what account you use.  This triggers certain permissions to be added to the task level.

Thanks for sticking with us and come back and ask if you need any more help.
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Offline pbmac

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Re: Avast Free Full Scan Hangs After 10 Files on winlogon.exe
« Reply #19 on: October 17, 2016, 04:13:16 PM »
Just a couple more quick questions , please.
I'm probably missing where you told me this already, but, is there a better account to run my scans from? The Admin or The Limited User ( as an Administrator )? I know you stated whichever one I run from be sure to run as an Administrator. For some reason I was under the impression, actions performed on/from the Admin account affected the entire system and all other accounts.
Also, is there a way to mark the thread solved?
Thanks again for your time.

Offline bob3160

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Re: Avast Free Full Scan Hangs After 10 Files on winlogon.exe
« Reply #20 on: October 17, 2016, 04:19:05 PM »
To mark the topic as solved, simply edit your first post and change the title to:
(Solved) Re: Avast Free Full Scan Hangs After 10 Files on winlogon.exe
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Offline pbmac

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Re: Avast Free Full Scan Hangs After 10 Files on winlogon.exe
« Reply #21 on: October 18, 2016, 03:55:11 PM »
Thank you bob3160. Posting this in hopes dbrisendine will see I had one more lingering question from reply#19.

Offline bob3160

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Re: Avast Free Full Scan Hangs After 10 Files on winlogon.exe
« Reply #22 on: October 18, 2016, 04:04:31 PM »
Thank you bob3160. Posting this in hopes dbrisendine will see I had one more lingering question from reply#19.
Your welcome.
Once signed in as a User, changes made via Admin, only effect that users settings. It allows changes to be made for that
individual user that can only be made by the Admin.


To effect all users, you would need to start your Windows session as the Admin not as an individual user.
Hope that answers your remaining question. :)
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Offline dbrisendine

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Re: Avast Free Full Scan Hangs After 10 Files on winlogon.exe
« Reply #23 on: October 18, 2016, 04:34:01 PM »
Thanks, bob3160.  Good answer (as always, I see  ;) ).
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Offline bob3160

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Re: Avast Free Full Scan Hangs After 10 Files on winlogon.exe
« Reply #24 on: October 18, 2016, 04:37:13 PM »
Thanks, bob3160.  Good answer (as always, I see  ;) ).
My pleasure. You already had your hands full and this was an easy question to answer. :)
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Offline pbmac

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Re: Avast Free Full Scan Hangs After 10 Files on winlogon.exe
« Reply #25 on: October 19, 2016, 06:01:32 AM »
Thanks for your help and your time.