Author Topic: How many times is iOS app going to ask to install VPN Profile????  (Read 2413 times)

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Offline novarick

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Since installing 4.0.2, it repeatedly asks me to install the VPN profile. Getting VERY annoying. Makes the product almost unusable. If this cannot be fixed, how can I get a refund for my Mac and iOS products?

Offline Eddy

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Re: How many times is iOS app going to ask to install VPN Profile????
« Reply #1 on: October 19, 2016, 08:06:41 PM »
As been told a huge amount of times on this webboard, if you want to ask a refund you need to submit a ticket.

Offline rysan

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Re: How many times is iOS app going to ask to install VPN Profile????
« Reply #2 on: October 20, 2016, 09:41:30 AM »
We are very sorry about this, it's going to be fixed in next update which is coming out in next few days.
Thank you for the patience!

Offline rysan

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Re: How many times is iOS app going to ask to install VPN Profile????
« Reply #3 on: October 21, 2016, 04:24:13 PM »
New version 4.0.3 which fixes this issue is available on the App store. Please note that it will probably ask you for one more VPN profile reinstallation, but that should be the last one ;)