Author Topic: Why Report Android:Hiddad-AF [Trj] in app  (Read 4150 times)

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Offline Qian3

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Why Report Android:Hiddad-AF [Trj] in app
« on: October 20, 2016, 05:05:43 AM »
Hi:

I'm the developer of YI Action.

Avast report Android:Hiddad-AF [Trj] in YI Action app since 19 Oct.

Here's google play link  "https://play.google.com/store/apps/details?id=com.xiaomi.xy.sportscamera".

How can I resolve this issue?

thanks

Offline Asyn

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Re: Why Report Android:Hiddad-AF [Trj] in app
« Reply #1 on: October 20, 2016, 05:56:52 AM »
You can report a suspected FP here: https://www.avast.com/false-positive-file-form.php
Win 8.1 [x64] - Avast PremSec 19.8.2391.B#3 - CC 5.61 - EEK - Firefox ESR 60.9 [NS/AOS/uBO] - TB 68.1 [EM] - ABS/ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Qian3

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Re: Why Report Android:Hiddad-AF [Trj] in app
« Reply #2 on: October 20, 2016, 06:26:47 AM »
Already reported.

Waiting for your analysis result.

Offline Asyn

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Re: Why Report Android:Hiddad-AF [Trj] in app
« Reply #3 on: October 20, 2016, 06:46:06 AM »
OK, be patient.
Win 8.1 [x64] - Avast PremSec 19.8.2391.B#3 - CC 5.61 - EEK - Firefox ESR 60.9 [NS/AOS/uBO] - TB 68.1 [EM] - ABS/ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline denics

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Re: Why Report Android:Hiddad-AF [Trj] in app
« Reply #4 on: October 20, 2016, 12:10:50 PM »
Hi,

the false positive have been fixed. We're sorry for the inconvenience.

Have a good day
Denis Konopiský - avast! VirusLab | Android & Windows Malware | VPS Operations | Whitelisting

Offline xianxiang

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Re: Why Report Android:Hiddad-AF [Trj] in app
« Reply #5 on: October 20, 2016, 12:54:55 PM »
Hi,

the false positive have been fixed. We're sorry for the inconvenience.

Have a good day

Hi,
Would you please let me know when will the end users of avast be informed that it's a false alert? Thanks.

Offline Qian3

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Re: Why Report Android:Hiddad-AF [Trj] in app
« Reply #6 on: October 20, 2016, 12:58:01 PM »
Hi,

the false positive have been fixed. We're sorry for the inconvenience.

Have a good day

Thanks

When will you update the virus signature library?

There're so many customers claiming about that.

Offline Eddy

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Re: Why Report Android:Hiddad-AF [Trj] in app
« Reply #7 on: October 20, 2016, 02:16:53 PM »
Quote
When will you update the virus signature library?
Database is already updated.
People only need to check for updates to get the latest one.
Quote
Would you please let me know when will the end users of avast be informed that it's a false alert?
Users will not be informed other than through this webboard.
The users will not get the alert anymore if they have the latest update(s) installed.