Author Topic: Bricked my HTC one, AVAST clean trash  (Read 4472 times)

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Offline petterson

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Bricked my HTC one, AVAST clean trash
« on: October 21, 2016, 01:58:31 AM »
I dont know if the clean up or avast saver bricked my cell. In the last update, the new choose button is if i want clean the trash. O ckicked in button and erased almost 2.5Gb without ask me about files.
After erased the screen turn black and i dont know if turn it off.
I want my cell...! :'( :'( :'(
I tried the reset buton power and volume but it didnt returned.
 
« Last Edit: October 21, 2016, 02:03:01 AM by petterson »

Offline Štěpán Vaněk

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Re: Bricked my HTC one, AVAST clean trash
« Reply #1 on: October 21, 2016, 05:30:33 PM »
Hi,
we tried to replicate your trouble, but we did not manage.
It looks like some collapse of Android rather. Could you please try to resurrect your device by pushing and holding power button for about 10 secs? It should wake Android up.
Let us know if it helped. Thanks.

Offline petterson

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Re: Bricked my HTC one, AVAST clean trash
« Reply #2 on: October 25, 2016, 04:44:27 AM »
Turn on.. tks

Offline Štěpán Vaněk

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Re: Bricked my HTC one, AVAST clean trash
« Reply #3 on: October 31, 2016, 06:08:30 PM »
sorry, i do not understand, please specify.

Offline Asyn

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Re: Bricked my HTC one, AVAST clean trash
« Reply #4 on: November 01, 2016, 06:19:57 AM »
sorry, i do not understand, please specify.
I may translate: "It turned on now. Thanks."
Win 8.1 [x64] - Avast PremSec 20.8.2428.B#3 [UI.562] - CC 5.72 - EEK - FF ESR 78.3 [NS/AOS/uBO/PB] - TB 68.12 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Štěpán Vaněk

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Re: Bricked my HTC one, AVAST clean trash
« Reply #5 on: November 03, 2016, 08:33:23 PM »
ok thanks, so problem is solved.
have a nice day! 

Offline Asyn

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Re: Bricked my HTC one, AVAST clean trash
« Reply #6 on: November 04, 2016, 05:03:34 AM »
You're welcome Stepan. Cheers. :)
Win 8.1 [x64] - Avast PremSec 20.8.2428.B#3 [UI.562] - CC 5.72 - EEK - FF ESR 78.3 [NS/AOS/uBO/PB] - TB 68.12 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0