Author Topic: no way to contact by email unless have a account  (Read 1337 times)

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no way to contact by email unless have a account
« on: October 24, 2016, 03:34:11 PM »
i have tried for a hour at a cost to me of £55.00 Uk pound salary quite simply i have tried to reset my pass word yet either says not in your database or this is not a valid email address i have tried all possible emails several time your number does not state if its chargeable from Uk
i tried online contact but is just a faq page i tried blog no help so have had to re register just to contact you im not happy at all i have the files on my google drive and have tried to log in using google and just the email i have one google accounts askforblinds@gmail.com contact me there

Offline Pondus

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Re: no way to contact by email unless have a account
« Reply #1 on: October 24, 2016, 04:16:20 PM »

Offline Eddy

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Re: no way to contact by email unless have a account
« Reply #2 on: October 24, 2016, 04:16:28 PM »
What password are you talking about ?
If it is for the av, simply perform a clean installation of it.

What number are you talking about ?
If you mean for the phone support, ofcourse you get billed for it by your phone provider.
If it was a toll free number, it would have been mentioned on the website.

And ofcourse you can contact without a account.
Simply submit a ticket.