Abandoned by Avast - Help

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I have multiple licences of Avast.  All have future renewal dates.  However my Windows 10 laptop, after months of Avast protection, is now unsecured.

The Avast app says " Unexpected Error   An unexpected error occurred on the server, we are working on the solution."  Has done for 2 days.

If I go to the website, login in, and download a license file it says "The signature is invalid".

Any thoughts most welcome.

[Asyn]

Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.

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Asyn thanks for the suggestion but that process makes no difference.

[Eddy]

Perform a clean installation of avast.

- Remove all folders/files
- Remove all registry entries
- Reboot
- Install the latest avast version

[Asyn]

- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

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Eddy and Asyn tx again.  I'l have to get back to this.  Too much work to do so switching to another laptop.  But I'l get back to it later.

As a snip it Asyn the license is fully paid for and has run happily for months.  Avast was loaded from new.  32 bit.  But more later

[Asyn]

You're welcome. Post back when you're ready.

[REDACTED]

Well back up and running.  Went Eddy's route and removed all reference to avast and then went for a clean install.  So sadly I do not know what caused the issue or what the issue was.  Luckily only one virus got in while I was unprotected and that was soon destroyed.

But despite using AVAST for years never been here - this forum - before so good to know there is help on hand if needed.  Cheers

[Eddy]

Good to hear it is working again.

[Asyn]

But despite using AVAST for years never been here - this forum - before so good to know there is help on hand if needed.  Cheers