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Author Topic: Paid twice for Premier  (Read 1167 times)

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REDACTED

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Paid twice for Premier
« on: October 28, 2016, 05:20:10 PM »
My covered computer died. Purchased a new computer, re-installed Premier and PAID FOR IT AGAIN. Do not want to be charged twice per year. What do I need to do to prevent this?
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Offline Pondus

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Re: Paid twice for Premier
« Reply #1 on: October 28, 2016, 05:26:20 PM »
Quote
Purchased a new computer, re-installed Premier and PAID FOR IT AGAIN.
why did you not insert your previous license?

avast FAQ > search and find > https://support.avast.com/support/home
how to do videos > scroll down > https://www.avast.com/faq.php?q=video
avast resend license > https://www.avast.com/resend-license-paid.php

Contact avast > https://support.avast.com/support/tickets/new


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Offline Rednose

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Re: Paid twice for Premier
« Reply #2 on: October 28, 2016, 11:51:28 PM »
Hi mtrhd55, welcome to the forum :)

Like Pondus said, contact Avast and submit a Ticket.
Than post your Ticket ID here, so we can ask attention for this by the Avast Moderators.

Greetz, Red.
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