Author Topic: AVAST Broke SSL Chain  (Read 1897 times)

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AVAST Broke SSL Chain
« on: October 28, 2016, 05:36:37 PM »
I had to leave the feed back here. I have using Avast for menu years. Last night I could not connect to my ESXI server using client or url.
VCenter client opens but disconnects a few second later saying that decryption failed. After me spending 10 hours trying to figure out why my ssl chain is broken , as the last resort i disabled avast and all went back to normal. This is very very bad experience as I had to waste time try to fix working product (Vcenter and Esxi)

And there were no notification from avast what so ever that SSL chain is not trusted.






« Last Edit: October 28, 2016, 05:39:09 PM by Sasha18 »

Offline Eddy

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Re: AVAST Broke SSL Chain
« Reply #1 on: October 28, 2016, 05:40:27 PM »
Just saying something did not work without providing details isn't exactly helpful/useful.
What OS/SP ?
What exact version of avast ?
Any other security (related) software installed ? (or was there)
Anything in the avast log files ?
What part of avast is causing the problem ? (e.g. what shield, firewall, setting)
etc.

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Re: AVAST Broke SSL Chain
« Reply #2 on: October 28, 2016, 07:17:57 PM »
Eddy.
 I will install the avast again and give u details with the screens shots

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Re: AVAST Broke SSL Chain
« Reply #3 on: October 28, 2016, 07:46:48 PM »
Here is the screenshot

https://drive.google.com/file/d/0B0Y8W6VqjczwWWxXTnVIQmhKRzA/view?usp=sharing

This is when trying to open client

and from the web page there is no login option

https://drive.google.com/open?id=0B0Y8W6VqjczwOC1PSDk3SHFDdlk


This is screen shot with avast turned off

https://drive.google.com/open?id=0B0Y8W6VqjczwdjRKTHg4cDZYWHM


Offline Eddy

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Re: AVAST Broke SSL Chain
« Reply #4 on: October 28, 2016, 07:51:02 PM »
Does everything work if you only disable ssl scanning in avast ?

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Re: AVAST Broke SSL Chain
« Reply #5 on: October 28, 2016, 08:17:43 PM »
If I disable avast web shield  control then all is working ok.

I try disabling HTTPS scanning but no effect






Offline Eddy

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Re: AVAST Broke SSL Chain
« Reply #6 on: October 28, 2016, 08:36:50 PM »
I suggest to report it directly to avast (ticket) > https://support.avast.com
Mention the link to this thread in your message there.