Author Topic: HTTP update error  (Read 1685 times)

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HTTP update error
« on: April 09, 2017, 05:42:12 PM »
Hi,

this is the 2nd time I encountered the same problem in bout 1 month.
Both resulting in the same problem. I searched in this forum and found topics from 2003 but didn't include any solution.

Windows gave me an "out of date" error on my antivirus files bout a month ago
So when updating avast i got the msg saying avast encountered a Http error on update.
I tried repairing but had to uninstall avast in the end. So redowned the online version with the same result : http error
I downed the offline version and at first i worked normally. Yesterday i got the windows msg again saying out of date
and yet again i'm getting the http error ?

I included a prt screen but as I am dutch speaking ...

hope somebody has a solution
grtz
dirk

Offline Eddy

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Re: HTTP update error
« Reply #1 on: April 10, 2017, 08:31:08 AM »
If it is easier for you, there is a Dutch forum here.

The error happens when avast sends a request to the server and the server is giving a answer that isn't expected.
Kinda like a person asking you what the weather is like at your place and you answer that you have a red car.

There are multiple things that can cause this.
Some are (not limited to) :
- a bad connection
- a wrongly configured server
- broken/dying hardware
- software messing with the download/connection

The first question is, is avast outdated ?

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Re: HTTP update error
« Reply #2 on: April 11, 2017, 12:58:11 PM »
Hi

thx for answering.
Seems i should have latest build ( i think) but if i have late virus defs i can't figure out :p

Offline Eddy

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Re: HTTP update error
« Reply #3 on: April 11, 2017, 01:17:52 PM »
170411-02 are the latest virus defs (VPS)
17.3.2291 is the latest avast version.

For a (yet) unknown reason your system fails to connect to the avast update server.

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Re: HTTP update error
« Reply #4 on: April 11, 2017, 01:32:17 PM »
is there any thing i can do to find out what is failing ?

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Re: HTTP update error
« Reply #5 on: April 11, 2017, 01:39:22 PM »
You could let a expert check for malware and possible conflicting software just to rule that out.
https://forum.avast.com/index.php?topic=194892.0