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Author Topic: Can't connect with Avast SecureLine VPN  (Read 3238 times)

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Can't connect with Avast SecureLine VPN
« on: November 17, 2016, 01:30:58 PM »
I have just installed Avast Secure Line VPN. I have paid the licens and I get the massage "Your licence is valid. Connect via Avast SecureLine now!". I have allowed incoming connections in Firewall preferences for the APP Avast SecureLine VPM. And have restarted my mac. My system is macOS Sierra Version 10.12.1.

But I can't connect. Get the massage: "The communication with VPN server failed. Check the server address and try to reconnect.". I have tried several location without result. What can I do?
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Offline Eddy

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Re: Can't connect with Avast SecureLine VPN
« Reply #1 on: November 17, 2016, 03:38:52 PM »
Check the firewall log to see if it blocks anything from avast.
To use a VPN, outgoing must also be possible.

A real easy check to see if the problem is with the firewall is to disable it and try to connect.
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Offline Asyn

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Re: Can't connect with Avast SecureLine VPN
« Reply #2 on: November 18, 2016, 05:46:23 AM »
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0
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