Author Topic: open web shield per program  (Read 1855 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
open web shield per program
« on: November 12, 2016, 07:22:03 PM »
I am using Cisco Spark and I have found the Avast is blocking some of it's functionality. Given that this is a thick client that is using web services I have no way of finding the website that it's trying to contact to be able to add it to the avast list. Is there any way of seeing a list of what's being blocked so that I can add it or disabling this feature for the entire app?

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: open web shield per program
« Reply #1 on: November 12, 2016, 07:23:49 PM »
If avast is blocking something, it should show up in the log file(s).

Offline lukas.hasik

  • Avast team
  • Advanced Poster
  • *
  • Posts: 931
  • Product manager of Avast Security for Windows
Re: open web shield per program
« Reply #2 on: November 13, 2016, 08:37:37 PM »
I am using Cisco Spark and I have found the Avast is blocking some of it's functionality. Given that this is a thick client that is using web services I have no way of finding the website that it's trying to contact to be able to add it to the avast list. Is there any way of seeing a list of what's being blocked so that I can add it or disabling this feature for the entire app?

Would you mind to send us your log files in support package? "Help > Avast technical Support > Generate Support Package". Thx!
Quality is also a feature.