Author Topic: Avast Sucks  (Read 4021 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Avast Sucks
« on: April 16, 2015, 02:18:58 PM »
Avast says my license expired, bullshit, they automatically took 39.00 out of my credit card, and how the hell do you contact them, I can not find any customer support icons.

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48562
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Avast Sucks
« Reply #1 on: April 16, 2015, 02:22:30 PM »
Welcome to the forum. :)
To solve you problem, try the following:
Submit a support ticket via:  https://support.avast.com/Tickets/Submit
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Avast Sucks
« Reply #2 on: April 16, 2015, 02:24:21 PM »
See if a repair of avast is solving it.


To contact avast:
There very clearly is a link to support on their website.
https://support.avast.com

Offline Staticguy

  • Super Poster
  • ***
  • Posts: 1427
Re: Avast Sucks
« Reply #3 on: April 16, 2015, 03:06:47 PM »
If you did it from one of these 3 companies (Nexway, Digital River, or Avast Store). Follow the instructions clearly.

Nexway: https://avast.nexway.com/

Digital River: https://www.findmyorder.com/sstore?Action=DisplayHomePage&SiteID=findmyor&Locale=en_US

Avast Store: https://store.avast.com/DRHM/store?Action=DisplayCustomerServiceOrderSearchPage&SiteID=avast

As previously mentioned in this post by Eddy and bob3160, submitting an ticket is also another way to solve it.
DELL Inspiron 15" 7000 Gaming, Windows 10 Home Version 21H1 (OS Build 19043.1237), Trend Micro Maximum Security 2021 (17.0.1333), Avast SecureLine VPN (5.12.5655), Windows Firewall, Unchecky 1.2

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37532
  • Not a avast user
Re: Avast Sucks
« Reply #4 on: April 16, 2015, 03:14:00 PM »
Quote
I can not find any customer support icons.
hmm .... where did you look?

www.avast.com > Products and support (top right corner) > Support > support center

REDACTED

  • Guest
Re: Avast Sucks
« Reply #5 on: November 16, 2016, 10:02:29 AM »
Hi All

Avast sucks badly and you use at your own peril. This is my story.

Working on my computer and only just noticed that Avast has installed a software update to the main program. Now I don't want or need this and recent program updates have always led to computer problems (happy to elaborate if anybody wants the details). I regularly just update the definitions file - but manually when I want. I only connect to the internet periodically and only for specific tasks.

On checking the Avast update settings I then noted that in installing the FORCED, UNWANTED update that Avast have overridden the manual settings and reset them all to automatic. Bit disappointed with Avast for firstly doing the FORECED, UNWANTED install but then changing the settings is really a bit rude.

But then I decided I'd just do a quick System Restore which is when I got a really nasty surprise. System Restore had been turned OFF. Now having created a manual restore point less than a week ago, I knew that it was on and working. Next logical step is to ask Avast but BAD LUCK you can't.

I have a paid subscription to Avast but despite this, the only support that Avast provides is their next to useless FAQ section. And as expected there is nothing in their about FORCED, UNWANTED updates or DISABLING system restore.

Very disappointing as I had genuinely like the Avast product in the nearly 2 years I have been using. Now, I can only recommend that you never, ever take the risk and use this product.


Fatrevvy

Offline CraigB

  • Avast Überevangelist
  • Serious Graphoman
  • *****
  • Posts: 11239
  • No support PM's thanks
Re: Avast Sucks
« Reply #6 on: November 16, 2016, 10:17:01 AM »
Depending on the version of Avast you had installed Avast will update to the current stable version if you are using an out of date version.

Avast also doesn't turn off system restore, Windows can automatically disable system restore if running an SSD though if you are running one.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Avast Sucks
« Reply #7 on: November 16, 2016, 10:29:52 AM »
Next logical step is to ask Avast but BAD LUCK you can't. I have a paid subscription to Avast but despite this, the only support that Avast provides is their next to useless FAQ section.
Contact support: https://support.avast.com/support/tickets/new
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0