Author Topic: Cannot renew my licence  (Read 756 times)

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Offline chino2468

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Cannot renew my licence
« on: November 15, 2016, 02:52:03 PM »
Hi,

I'm not sure exactly where I should post this, I apologize in advance if this is not the correct section.

My Avast Premier Licence is expiring, and I've been trying to renew it without success: whenever I place my credit card information and click on "next", I'm taken back to the first screen (where I can select the products and years of the renewal). I saw I could renew my licence through the website here, but the price offered is waay higher here than from the application (USD 60-70 vs ARS 329, which is USD 20-22).

Is there some kind of bug, issue or problem? Any help will be greatly appreciated!
Thanks!!

Offline Eddy

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Re: Cannot renew my licence
« Reply #1 on: November 15, 2016, 02:53:59 PM »
Submit a ticket and ask avast about it > https://support.avast.com

I just checked and can (if I would wanted to do so) purchase a license through the website without any problem.
« Last Edit: November 15, 2016, 02:56:34 PM by Eddy »

Offline chino2468

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Re: Cannot renew my licence
« Reply #2 on: November 16, 2016, 07:56:39 PM »
Thanks Eddy!
I'll try both options :)