Problem with avast recommendations

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Hello everyone,

Long time avast user and never had any problem. This one is related to avast recommendation services.
I noticed 2 weeks ago that in my.avast account > recommendations status bar for recommend is stuck on 19 friends/users. Last two weeks I used my standard link for sharing, downloaded from same link, installed product for 4 people and registered product with their correct email address and all of them where different but this users are not registered yet in my.avast account. Before was doing same cause I recommend avast product as much as I can. Never had any problem usually everything was working perfect.
I'm aware that recommend avast program support max. 21 users so other 2 from this 4 will not be there but if everything is fine I should have 21/21 and be able to download license for 3 years.

If I need to contact avast support where should I do that (what section)?

I would be grateful if someone could help me and tell what's wrong or where is the problem.

Thank you in advance &
kind regards 
 

[Eddy]

The reward system has never came out of beta and no rewards where given at that time.
avast stopped it about 1 year(?) ago.

I'm aware that recommend avast program support max. 21 users

No there was (is?) no limit.

If I need to contact avast support where should I do that (what section)?

You don't do it in a section, you do it through the website.
https://www.avast.com > help and support or https://support.avast.com

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Thanks for your quick response.

So avast recommendations stop 1 year ago and all activations I did this 2 weeks won't be registered if I understand correctly?
Limit is on 21 users (3 year license) http://i.imgur.com/Tkr3gcx.png.

I know I'm doing it through website but there is now specific way to contact agents or open ticket unless I click on premium products.

[Eddy]

I know I'm doing it through website but there is now specific way to contact agents or open ticket unless I click on premium products.

Reading this, my first reaction was BS.
But I checked and as it seems avast has changed the site very recently.
And with recently I really mean recently as it wasn't as it is now 10 hours ago 

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Reading this, my first reaction was BS.
But I checked and as it seems avast has changed the site very recently.
And with recently I really mean recently as it wasn't as it is now 10 hours ago 

So what to do and whom to contact?

[Asyn]

Contact support: https://support.avast.com/support/tickets/new

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Contact support: https://support.avast.com/support/tickets/new

Thank you for sharing link.

[Asyn]

You're welcome.