Author Topic: Licenses Valid but program won't update and says I am not protected!!  (Read 1011 times)

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Hi my program is not running automatically like it used to, and it says I am not protected.  If I try to update virus defiinitions it says theres a problem with the server and will not do anything.  I have Avast Pro License that is valid.  Whats going on? Can anyone help please?

Offline Eddy

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Re: Licenses Valid but program won't update and says I am not protected!!
« Reply #1 on: November 21, 2016, 03:35:55 PM »
As the problem is with the server there is not much you can do as avast has to check/solve that.

You can do these things, but if the problem really is with the server I very much doubt any of them will solve the problem.
Perform a repair of avast and see if the problem is solved.
If not, perform a clean installation and check again.

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Re: Licenses Valid but program won't update and says I am not protected!!
« Reply #2 on: November 22, 2016, 01:00:54 AM »
As the problem is with the server there is not much you can do as avast has to check/solve that.

You can do these things, but if the problem really is with the server I very much doubt any of them will solve the problem.
Perform a repair of avast and see if the problem is solved.
If not, perform a clean installation and check again.
Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204
If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
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