Help base are not updated after day

[REDACTED]

Help base are not updated after day 4, a base 1 number. Streaming updates 4 ( 04.12.2016 14:07:11 )

Current version: 161201-0
Release date: 01.12.2016 12:01:34

In hand through anti-virus database Avast VPS Update can't update says that uninstall windows defender. Himself defender disabled antivirus during installation

Windows 10 1607

[Alikhan]

There is no need to worry as long as you are receiving streaming updates.

All VPS updates are consolidated of streaming updates.

[Eddy]

Well, there is something wrong as the VPS version in the GUI should show the latest which is 161203-0 according to https://www.avast.com/virus-update-history

Next to that I am getting the warning that the VPS is out of date for a couple of days in the Beta version and after updating (it shows downloading and installing) the version not changed.

[Alikhan]

Well, there is something wrong as the VPS version in the GUI should show the latest which is 161203-0 according to https://www.avast.com/virus-update-history

Next to that I am getting the warning that the VPS is out of date for a couple of days in the Beta version and after updating (it shows downloading and installing) the version not changed.

Strange, although I am running the stable build, I haven't got any warnings that the VPS is out of date.

[REDACTED]

Hope will be updated and change the version

[DavidR]

Hope will be updated and change the version

Do you have streaming updates enabled ?
If so as has been said you are covered as the VPS updates contain a collation of all of the streaming updates since your last VPS update.

Mine is on 161201-0 but I have lots of streaming updates in the defs folder - see image - I'm not getting any warnings about the VPS being out of date either.

[REDACTED]

Yes, all the streaming update function. I poprobyval install updates manually using Avast VPS Update. Everything went perfectly and began installation at the end of the installation program appears incompatible detected: windows defender. After this change in the anti-virus database version upgrade window: 161204-0 and databases release date remains the same: 01/12/2016 12:01:34

[DavidR]

I don't know if part of the problem could be related to windows defender. In windows 10 I just wonder if your virus definitions are considered out of date, does it re-enable windows defender.

[REDACTED]

Thank zapus windows defender did not lead to a good result. Contact Technical Support avast waiting for an answer.

[Michael529]

Surely the issue here is that the VPS has not updated from the 161201-0 version. That is what I am seeing on my system; that seems to be what DavidR is seeing; that is what Eddy is reporting; that is Destiny26's report.  It is a small sample but it suggests that an update is not happening automatically, nor if one triggers it manually. If so, that is a issue of general significance that Avast need to consider.
It may not matter as we are all probably protected by streaming but that is a separate question.

[Eddy]

Well, it can be that the VPS did update but that it is only the version number that isn't shown correctly.

[cruiser25]

Just some more input. The same on my system latest update  16.12.01-0. It says streaming updates are installed,hopefully it is so. I´m running windows 7 Home Premium SP 1. So it is not just on windows 10 this occurs. I remember this has happened before and it took quite a while before it was fixed. Maybe one of all avast users out there could make a post if you got a new update to a newer version for example 16.12.03-0. Should be interesting if this is something that affects all of us users or if it is some local server problem.

[REDACTED]

And hello again I tried to update and nothing I go I my.avast.com account and see that the update outdated

[Michael529]

Well, it can be that the VPS did update but that it is only the version number that isn't shown correctly.

A good thought, but looking at the files on my disc they have a Windows timestamp of 1/12/16. I suppose that actually there may not have been any VPS updates released but that would be unusual and isn't compatible with the information at https://www.avast.com/virus-update-history which shows updates on 2/12 and 3/12, but not 4/12.

[REDACTED]

Downloaded base with http://www.comss.ru/page.php?id=128 site. That's where they write that all stopped database be updated and run manually and nothing happens. A site admins: Hello!
It is well-known, global problem. Hopefully it will be decided on Monday.