Author Topic: we are unable to connect to your device  (Read 2633 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
we are unable to connect to your device
« on: December 01, 2016, 06:21:36 PM »
Hello everyone,

Is there a way not to see (we are unable to connect to your device avast)?  How does it work?  Is there a special setup to do? 

Please help me...

Thanks in advance...

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31081
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: we are unable to connect to your device
« Reply #1 on: December 04, 2016, 11:26:44 AM »
Connect your device to your avast account.
Note that it can take several hours before the information in your account is updated.

REDACTED

  • Guest
Re: we are unable to connect to your device
« Reply #2 on: December 07, 2016, 11:24:20 PM »
Hi Eddy,

Thank you for help.

I went and did what you told me what to do.  It shows that I am already logged in as...  So, I clicked on I UNDERSTAND, and it worked.  But for only one time.  Do I have to do this every day, every week? Do I need to keep my GPS on my phone at all time?

What can I do next?

Thank you
« Last Edit: December 07, 2016, 11:30:17 PM by roger.pierre.richard »