Author Topic: Can't login from Android App  (Read 2415 times)

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Can't login from Android App
« on: December 14, 2016, 07:34:03 AM »
My LG G3's motherboard fried and had to change it.

I reinstalled everything from google backup.

I logged in to the avast backup with my avast accout, and I can login to my.avast.com but I can't login from andrid App; it is telling me to contact support.

Any help?

Offline Asyn

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Re: Can't login from Android App
« Reply #1 on: December 14, 2016, 07:36:22 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Constant warning that my wifi network isnt secure
« Reply #2 on: January 20, 2017, 07:20:38 PM »
The Avast mobile app on Android , Galaxy S7 edge, Marshmallow OS.... continually tells me that my networks arent secure. This includes my home wifi and my office wifi which I know are both secure and protected. I dont get that warning when on a laptop or desktop PC. So...are they REALLY not secure or is this a false diagnostics ? Any help appreciated

Offline Tereza V.

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Re: Can't login from Android App
« Reply #3 on: January 21, 2017, 10:02:34 PM »
Hi, the WiFi check notification disappears once you scan the wifi. Then it should only reappear once a month to ask you to rescan the network (in case its settings has changed). Do you see it more often?