Author Topic: SecureLine VPN problem  (Read 3134 times)

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SecureLine VPN problem
« on: December 15, 2016, 12:18:40 AM »
Reposting from "General Topics", my SecureLine VPN app purchased on 15th Nov 2015 for 2 years has struck a problem and will now not load. I get the message "SecureLine VPN has encountered a technical issue". I need help to get it functioning again, please.

I'm running it in Win 10. I noted in another post that a copy of the log was asked for, and I tried to follow the link to get my log. However, I could only get as far as.... "Avast"..... because ...."log"...... was not there to click on. 

Can you help.

Bob M

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Re: SecureLine VPN problem
« Reply #1 on: December 15, 2016, 12:22:14 AM »
The log will be there (or at least should be).
Did you enable "show hidden and system files" ?

Have you tried different servers ?

What exact OS/SP ?
What exact version of Secureline ?
Already performed a repair of avast ?
Already performed a clean installation ?