Author Topic: Avast Safezone browser - HOW do i delete it??!!  (Read 4704 times)

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Offline elgoog007

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Avast Safezone browser - HOW do i delete it??!!
« on: December 16, 2016, 11:30:31 AM »
I have deleted Avast from my PC in order to get rid of Avast Safezone which is a disaster to use.  However, despite Avast being uninstalled i am still stuck with Safezone browser.  It is driving me INSANE as I cannot search for anything with it.  It's like a freaking virus.  I can't get rid of it.   Please help!!  Urgent!!

Offline Eddy

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Re: Avast Safezone browser - HOW do i delete it??!!
« Reply #1 on: December 16, 2016, 11:33:30 AM »
If you can't search with it, there is something wrong with the installation (or you ;D)
https://www.avast.com/faq.php?article=AVKB96

Another way to remove it is doing it manually.
Remove all folders, file, registry entries.

Offline Asyn

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Re: Avast Safezone browser - HOW do i delete it??!!
« Reply #2 on: December 16, 2016, 11:34:01 AM »
Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline elgoog007

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Re: Avast Safezone browser - HOW do i delete it??!!
« Reply #3 on: December 16, 2016, 12:56:28 PM »
There might well be something wrong with me - i might have finally lost it after trying to get rid of the darn thing for days now :D

Thanks i'll try the Avast clear.

Not sure how it can lurk undetected on my machine yet whenever i log onto Mozilla the blooming thing is there.

Offline Eddy

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Re: Avast Safezone browser - HOW do i delete it??!!
« Reply #4 on: December 16, 2016, 12:59:04 PM »
The SafeZone Browser has nothing to do with Mozilla.

Offline elgoog007

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Re: Avast Safezone browser - HOW do i delete it??!!
« Reply #5 on: December 16, 2016, 01:06:08 PM »
i know it has nothing to do with mozilla, but when i log into Firefox (search engine) instead of Firefox i get Avast safe search.  I have tried Avast Clear now, it says it's unistalled Avast yet Avast safe search still persists.

Offline elgoog007

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Re: Avast Safezone browser - HOW do i delete it??!!
« Reply #6 on: December 16, 2016, 02:12:09 PM »
I have uninstalled Avast now 5x using Avast Clear - even though it cannot be located on my machine when i search for it - and it is still popping up as the search engine when i click on Firefox.
Does ANYONE at avast have the solution?  This is worse than a virus and i am fed up now.

REDACTED

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Re: Avast Safezone browser - HOW do i delete it??!!
« Reply #7 on: December 16, 2016, 03:09:50 PM »
That's why I always uninstall programs with Revo Uninstaller, to make sure programs are gone without leaving annoying remnants, even so I still sometimes find them here and there. Maybe you have remnant Avast add-on, in Firefox Tools - Add-ons? Or try to start browser in safe mode with add-ons disabled - it restores browser to default settings, in Firefox go to about:support - Try safe mode (Restart with add-ons disabled), and see if anything changes.

Offline Rednose

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Re: Avast Safezone browser - HOW do i delete it??!!
« Reply #8 on: December 16, 2016, 03:18:36 PM »
Hi elgoog007, welcome to the forum :)

As you describe your problem, it seems to me that you are suffering from a ( safe search ) browser hijacker :

yet Avast safe search still persists.

Maybe you associate it with Avast and/or it appears to be from Avast, but if I am right it is a peace of malware that has to be removed.

Please follow this turtorial https://forum.avast.com/index.php?topic=53253.0
Than start a new topc here https://forum.avast.com/index.php?board=4.0 and attach the requested logs.
Also mention that you think you are suffering from a browser hijacker.

As soon as an expert is online and available he/she will help you.

Greetz, Red.
« Last Edit: December 16, 2016, 03:42:19 PM by Rednose »
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Offline Eddy

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Re: Avast Safezone browser - HOW do i delete it??!!
« Reply #9 on: December 16, 2016, 04:07:49 PM »
Quote
and it is still popping up as the search engine
There is the huge clue that it has nothing to do with avast.
avast doesn't have a search engine, let alone a safe search.

Norton has a safe search.
Not that I ever will use it as it is powered by Ask.com.
Their browser toolbar is behaving like malware and it comes bundled with what are called (at least) PUP's.