ashWebSv.exe crash

[AndrewH]

I am using Home Edition 4.6 - Build 4.6.763

Problems started 1/2/06 - I use my system every day and it has been very intermittent happened about 5 times now.

My system gets slower and then ashWebSv.exe crashes - Event properties reports "Faulting application ashWebSv.exe, version 4.6.763.0, faulting module NetDog.dll, version 0.0.0.0, fault address 0x00009343.:

I have been ignoring it but it's a worry

[DavidR]

Well it isn't actually ashWebSv.exe crashing rather a module it is using or that is using ashWebSv.exe 'NetDog.dll' which is part of Armor2Net.

See this http://castlecops.com/lsp-43.html which mentions:

(possibly contains or is related to an anti-spyware product known as ArmorWall, which is considered a rogue anti-spyware app. here - http://www.spywarewarrior.com/rogue_anti-spyware.htm )

Based on this I would be suspicious of the whole package, not least on the rogue software but the faulting element/module belongs to it and isn't the avast web shield that is failing.

I would be looking at an alternative firewall, zone alarm free is fine with avast and has a relatively friendly user interface.

[AndrewH]

Thanks for that input David.

I am not a big fan of Zone Alarm - Armor2-Net is one of many firewalls that I have used over the years.  I really liked BlackIce a few years ago but then they sort of shafted existing users by not providing an upgrade path.

I will investigate the Armour2 issue - thanks for the tip

[DavidR]

A lot of forum members are also using Kerio, comodo, I only mentioned ZA as I didn't know you experience level and ZA is usually a safe bet. I used to use it years ago, then Outpost free and then Outpost pro now.

Welcome to the forums.

[AndrewH]

David

I installed Kerio on another PC about 2 months ago - the install crashed midway and I couldn't recover. I ended up having to re-install XP - as a result I didn't persevere with Kerio.

I will have a look at Outpost - thx

[AndrewH]

Hey David!  - I thought I'd take your advice installed Outpost (free version version so i could get a feel for it) - I had already uninstalled other firewall and disabled virus and guess what -

2 hours later after umpteen BSODs  - couldn't get any restore points to work - couldn't restart in safe mode - aaaarhh!

The issue needs further investigation but  I guess I'll pass on Outpost for now 

[DavidR]

The main reason I upgraded to the Pro version from the free Outpost 1.0 version is it hasn't had any development or updates (hence the 1.0 version number). That being said I never had a problem with it. I don't know why you would be having so many problems with multiple different firewalls, perhaps there is some underlying issue.

[CharleyO]

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There has to be some other reason than the firewalls themselves. This problem appears to re-occur no matter what firewall AndrewH uses. Please read what David posted above in the Quote ( http://www.spywarewarrior.com/rogue_anti-spyware.htm ) and get rid of the NetDog.dll and any other remains of Armor2Net. Otherwise, you will continue to have problems.


***

[AndrewH]

Netdog.dll and the rest of armor2net had been completely removed prior to attempted install.  Also my previous problem with kerio was on another PC - not equipped with Armor2Net.  Finally the dreaded rogue_antispyware report actually only stated that they were guilty of over zealous reporting of spyware as an enticement to get you o buy their product - they must have read marketing 101 by Bill Gates.

My guess is that ICS may have been the problem - Outpost does say it is not designed for it - it doesn't say this install will eat your OS.


Anyway I will simply monitor ashwebsv and run with MS firewall for the time being

[DavidR]

You could try Comodo, a relatively new firewall, there are some members who use it and like it.