Author Topic: I want refund, how to proceed?  (Read 1434 times)

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I want refund, how to proceed?
« on: December 22, 2016, 02:51:51 AM »
I want refund, how  to proceed?
I did not aware of that the order is in self subscribe system.
I dont want to order this anyway.

order number:19617012662

Ty

Offline Rednose

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Re: I want refund, how to proceed?
« Reply #1 on: December 22, 2016, 03:40:42 AM »
Hi Nicolas179, welcome to the forum :)

For a refund you have to submit a ticket https://support.avast.com/support/tickets/new?form=2
If you post your Ticket ID, we can ask some attention for it.

Greetz, Red.
OS: Win 10 / iOS 15 / Debian 11 / Tails 4
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Re: I want refund, how to proceed?
« Reply #2 on: December 22, 2016, 04:20:05 AM »
HI
Ty for the reply.

I did submit but only got robot reply.

REFUND #642088
REFUND #642079
REFUND!!! #642064
Product refound #642014

Please choose whichever you want...

Offline Rednose

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Re: I want refund, how to proceed?
« Reply #3 on: December 22, 2016, 04:30:13 AM »
Hi Nicolas179,

It can take 1-5 working days before you get a reply.
And submitting new tickets will put you back in line.

But I will message someone from Avast to help you.

Greetz, Red.
OS: Win 10 / iOS 15 / Debian 11 / Tails 4
Real Time: Avast Premium Security
On Demand: Malwarebytes
VPN: NordVPN ( NordLynx ) with CyberSec

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Re: I want refund, how to proceed?
« Reply #4 on: December 22, 2016, 04:39:43 AM »
Thank you for the prompt reply.

I'll wait then...