Author Topic: Avast AV Free - Failed to Install  (Read 1348 times)

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Avast AV Free - Failed to Install
« on: December 23, 2016, 06:07:56 PM »
I have tried running the installer in safe boot with networking and it still fails. I attached the log file and put detailed system info below. Let me know if anymore information is needed. Thank you. I really don't like running Windows but if I'm going to I might aswell get an AV.


Rename the file I attached as "in-and-out-firewall-rules.txt" to "in-and-out-firewall-rules.zip". I attached my firewall rules in that file as a LibreOffice .csv file. It should open in Microsoft's Excel.



Detailed Sys info:


OS Name   Microsoft Windows 10 Home
Version   10.0.14393 Build 14393
Other OS Description    Not Available
OS Manufacturer   Microsoft Corporation
System Name   AMD-FX-8320
System Manufacturer   To be filled by O.E.M.
System Model   To be filled by O.E.M.
System Type   x64-based PC
System SKU   SKU
Processor   AMD FX(tm)-8320 Eight-Core Processor, 3500 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date   American Megatrends Inc. 2501, 4/9/2014
SMBIOS Version   2.7
Embedded Controller Version   255.255
BIOS Mode   Legacy
BaseBoard Manufacturer   ASUSTeK COMPUTER INC.
BaseBoard Model   Not Available
BaseBoard Name   Base Board
Platform Role   Desktop
Secure Boot State   Unsupported
PCR7 Configuration   Binding Not Possible
Windows Directory   C:\Windows
System Directory   C:\Windows\system32
Boot Device   \Device\HarddiskVolume2
Locale   United States
Hardware Abstraction Layer   Version = "10.0.14393.0"
User Name   AMD-FX-8320\Tyler
Time Zone   Eastern Standard Time
Installed Physical Memory (RAM)   16.0 GB
Total Physical Memory   15.9 GB
Available Physical Memory   14.1 GB
Total Virtual Memory   15.9 GB
Available Virtual Memory   13.9 GB
Page File Space   0 bytes
Hyper-V - VM Monitor Mode Extensions   Yes
Hyper-V - Second Level Address Translation Extensions   Yes
Hyper-V - Virtualization Enabled in Firmware   Yes
Hyper-V - Data Execution Protection   Yes

Offline Eddy

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Re: Avast AV Free - Failed to Install
« Reply #1 on: December 23, 2016, 06:14:17 PM »
1]
Make sure any pre(vious) installed av is completely removed. (including avast)
Links to tools/tutorials > http://www.ache.nl

2]
Cleanup your system, bot registry as well as (temp)files.

3]
Download the complete installer.
https://forum.avast.com/index.php?topic=189836.0

4]
Try to install avast.