Author Topic: Sounds not working  (Read 2815 times)

0 Members and 1 Guest are viewing this topic.

Offline Jimmy9190

  • Newbie
  • *
  • Posts: 18
Sounds not working
« on: January 01, 2017, 06:35:19 AM »
Hello everyone,

I have just downloaded Avast Free and the sounds do not work, the ones you hear when the database updates or when a scan is completed. I ran the EICAR virus test and got a virus warning window but there was no "threat has been detected" audio.

I do have sounds and voiceovers turned on in Settings. Other audio such as MP3 songs and embedded video work fine so I know my laptop and speakers are OK. I am only running the File Shield, Mail Shield and Web Shields, also enabled the Avast Online Security plugin for my Firefox browser. All other components are turned off. I am using Windows 10. 

Thanks for any help on this.

Jimmy

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31080
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Sounds not working
« Reply #1 on: January 01, 2017, 11:20:45 AM »
Sounds have been removed several years ago.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88900
  • No support PMs thanks
Re: Sounds not working
« Reply #2 on: January 01, 2017, 03:09:58 PM »
Sounds have been removed several years ago.

Then someone needs to tell avast as all of the options are there as are the sound .wav files.

Not to mention, a test in the eicar.com file give an alert and an audible alert.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Jimmy9190

  • Newbie
  • *
  • Posts: 18
Re: Sounds not working
« Reply #3 on: January 04, 2017, 04:07:23 AM »
I removed and reinstalled Avast, the sounds and their respective warning popups are working fine now.

Jimmy
« Last Edit: January 04, 2017, 04:31:31 AM by Jimmy9190 »

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88900
  • No support PMs thanks
Re: Sounds not working
« Reply #4 on: January 04, 2017, 03:07:16 PM »
Happy that it is working for you now. Thanks for taking the time to successfully conclude your topic.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security