Author Topic: Wrong E-mail by internet Sec. purchase- No answer from support team. (Read 1710 times)

drllxr · « **on:** January 03, 2017, 03:36:39 PM »

Hello!!

Two days ago i tried ro renew my Avest internet Security, but a gave a wrong E-mail by pruchase. I contacted Avast security team and send them the order ID and the billing adress but still have no answer. Has someone had a similar situation, and how to contact someone from the support team?

P.s Sorry for my english.

Eddy · « **Reply #1 on:** January 03, 2017, 03:43:37 PM »

https://www.avast.com/en-us/faq.php?article=AVKB24

drllxr · « **Reply #2 on:** January 03, 2017, 03:46:43 PM »

Thanks, but i already did evething that is written in FAQ. Still no answer from avast support team.

Eddy · « **Reply #3 on:** January 03, 2017, 03:49:04 PM »

Have some patience.
avast is handling tickets within 1-5 business days (depending on how busy it is, if there is a weekend/holidays etc)

drllxr · « **Reply #4 on:** January 03, 2017, 03:51:14 PM »

Thank you for the fast answer. I will hope for he best.

drllxr · « **Reply #5 on:** January 03, 2017, 04:02:49 PM »

I got my memo. All is good now. Tnx for the support.

Author Topic: Wrong E-mail by internet Sec. purchase- No answer from support team. (Read 1710 times)

drllxr

Wrong E-mail by internet Sec. purchase- No answer from support team.

Eddy

Re: Wrong E-mail by internet Sec. purchase- No answer from support team.

drllxr

Re: Wrong E-mail by internet Sec. purchase- No answer from support team.

Eddy

Re: Wrong E-mail by internet Sec. purchase- No answer from support team.

drllxr

Re: Wrong E-mail by internet Sec. purchase- No answer from support team.

drllxr

Re: Wrong E-mail by internet Sec. purchase- No answer from support team.