Avast clean up

[SUSZANNAH]

totally confused (what's new) just had email from Avast saying my subscription for Avast Clean Up for 1 pc is due in February for £29.99 ....I never had a subscription as I rarely use the pc usually my phone or ipad, I use it on my phone but have never paid for it..
.is this a genuine email???

[Eddy]

It is not possible to tell as we can't see the mail, but it looking at the 1 year and the price it seems like it is a genuine email from avast.

And CleanUp doesn't have to be for the PC, there is also a Android version.

[SUSZANNAH]

thanks for reply Eddy, but the plot thickens I entered the ID and password Avast sent me and it said those details do not exist??? now I'm more confused and concerned that I was before I have emailed Avast so will just have to wait patiently first a reply

[REDACTED]

I have a PC, win 10, and I can´t do the things I bought Avast CleanUp for. Why? If you go to Avast.com  you can see there are some good measures you can choose to do with this program: https://www.avast.com/en-us/cleanup-addon#pc . My Avast CleanUp is integrated in the Internet Security program and there you can just make Smart Scans and you can´t for instance "Disable apps slowing down your boot-time" , as you can read on this page. In the Swedish version of that page they say you can "choose the programs (apps) you want to auto-start". I can´t find that option either. When I some days ago bought a new CleanUp-licence (A mistake because I already had one working inside the Internet Security-program!) I saw the possibility of installing it separately, but was recommended not to do so. Can I use those options if I do so?https://forum.avast.com/Smileys/default/undecided.gif

[Eddy]

tor1940lin,

if you want help/support, start your own thread.

[REDACTED]

tor1940lin  I will help you if others wont  I also have both products but I learned on my own when you use cleanup by itself it cleans ect but  I always still had in red above 100mb not cleaned I then went to security premier or what ever version your using and went to performance scan and scanned it found issues of course I hit fix it then cleaned what wasn't cleaned in cleanup but you need the two because if you hit performance scan and it finds something it says buy cleanup for better cleaning why unknown they should have it included with premier or internet security  hope it helps

[Eddy]

markvm1, he already got help 8 days ago in the correct forum.

[blueeyesalex]

Do I need Avast Clean up, when I have Avast Premium?

[Eddy]

The avast CleanUp forum > https://forum.avast.com/index.php?board=63.0

[Asyn]

The avast CleanUp forum > https://forum.avast.com/index.php?board=63.0

Hi Eddy, that's where he/she posted.

[Eddy]

LOL.

Must be because childboard is mentioned in large characters at the top "Avast Cleanup for Android (former GrimeFighter for Android)"