Author Topic: subscription help  (Read 4502 times)

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subscription help
« on: January 08, 2017, 12:10:02 PM »
hi guys i recently tried the 30 day trial and i was very happy with it but! when i decided to purchase at the 29.99 price i noticed the product i would receive was 1pc 1year the trial let me use multiple pc's which i require this set alarm bells ringing and felt very much like a scam to lure people in this should be stated very clear end purchase is 1pc 1 year.
but im still interested but cant find the page to purchase 3pc option or more and wont pay through avast antivirus in case i get screwed with 1pc crap this day and age 1pc subscription is a joke any one with links to 3pc or 5pc could you reply with them for me ty in advance 

Offline Asyn

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Re: subscription help
« Reply #1 on: January 08, 2017, 12:12:05 PM »
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: subscription help
« Reply #2 on: January 08, 2017, 01:01:39 PM »
tried there that's how i ended up here lol all i need is a link to purchase 3pc 1year or more

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Re: subscription help
« Reply #3 on: January 08, 2017, 02:41:57 PM »
i can honestly say avast sales and marketing and contact support are the most inept useless team i have ever come across in all my years of online purchasing tried contacting them all i get is they cant find my license im using free avast all i want is secureline 3pcs ffs i really think they have monkeys at a keyboard on theirs end but wait monkeys would probably do a better job i cant believe its this hard to give them money pmsl what a wasted 3 hours

Offline DavidR

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Re: subscription help
« Reply #4 on: January 08, 2017, 03:00:08 PM »
If you have used the support ticket system in the link Asyn gave (as you say), you should have a support ticket ID number, post that ID number here and we can try to attract attention to it.
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Re: subscription help
« Reply #5 on: January 08, 2017, 03:06:29 PM »
#662824

Offline DavidR

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Re: subscription help
« Reply #6 on: January 08, 2017, 04:15:14 PM »
OK, I have reported it.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.12.6044 (build 22.12.7758.768) UI 1.0.741/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Eddy

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Re: subscription help
« Reply #7 on: January 08, 2017, 04:49:12 PM »
It is a offer.
Just as with all offers you take it or leave it.
If you want something else then is offered, go to the avast store or the store of one of the resellers and get what you want there.
« Last Edit: January 08, 2017, 05:47:42 PM by Eddy »

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Re: subscription help
« Reply #8 on: January 08, 2017, 07:01:47 PM »
It is a offer.
Just as with all offers you take it or leave it.
If you want something else then is offered, go to the avast store or the store of one of the resellers and get what you want there.


im not bothered weather its on offer im willing to pay full price and i was pleased with the service my problem was when time came to pay instead of running all my pc's (i run multiple computers at the same time) has it had in trial mode it would only run 1pc (thats no good to me at all) and all i want is a link to the 3pc or 5pc 1 or 2year subscription how hard is that its nothing to do with money and i cant see anywhere where it tells you how many pc's you can run with the 59.99 2year subscription no details of what i would get for my money.its like giving someone a trial on 4 tyre's then when your about to pay they say you can only have 1 lol iv never known anything like this ffs

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Re: subscription help
« Reply #9 on: January 16, 2017, 12:51:07 PM »
anyway i finally found what i was looking for its 59.99 and only runs on one pc at a time and the 3pc would cost 150+ way way to expensive found an alternative runs just as well if not better for 33 a year and runs up to four pc's simultaneously.avast should get its act together. from my research avast is way overpriced